"We stayed in the Annex two buildings down, not in the hotel. We had a group of 4 so wanted a larger space for everyone. There were two beds and two futons, plus a couch. Both the beds and futons were extremely hard and none of slept at all. We were also woken up at 8am by construction on the building which we were not notified in advance of. We had a kaiseki dinner at the hotel the first night which was just ok. The staff did not explain anything about what we were eating and seemed uncomfortable talking with foreigners. We ate a lot of what we didnt know what we were eating and it seemed to be more about varying textures than taste. We did not get the breakfast or use the onsens. We did get a massage that spa which was very nice however with the hard beds, I feel like it was cancelled out. There is no view of fuji but can see the lake from the private entrance. It was fully stocked with housewares, two bathrooms, one shower and an overly large cedar bathtub that we did not use. "
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