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"Staff were lovely. Rooms were basic and clean. I don’t think it is fair to market this a hot springs resort if this is paid separately at full price and the hotel guests have the same access to the limited schedules that apply to outside visitors. A more accurate description would be this is a HOTEL with a thermal baths business beside it. There are no real benefits for being a guest for attending the thermal baths. There is no discount and is exactly the same as if for visitor attending. The buffet organisation was very chaotic, with the food positioned at far end making it necessary to navigate through small spaces between dining tables to reach it. Children were unsupervised grabbing food with their hand and pushing in where adults had lined up to serve. Food and juice was finished quickly and not refilled often."

"Great to be able to take our dog , great location "

"Rooms and hotel in general were beautifully clean. Lots of memorabilia though out there hotel. Only downsides was a very hard mattress and not a lot of floor room for bags. Super place to stay,right in the middle of Warnambool and Port Fairy."

"Clean rooms great comms and worked perfectly for a group golf weekend"