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"Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely. "

"Really nice stylish hotel with lovely staff and facilities. Because of a delay we arrived at the hotel after the cut off for breakfast but they went out of their way to get us a bite to eat,only a bacon bun but much appreciated. "

"Never stayed at at this chain before and didn't know what to expect. We were pleasantly surprised at the standard. Would 100% stay again"

"The divided bathroom, the luxurious towels, the heated towel rack, the very large room, the substantial table and chairs in the room, and the friendly and helpful concierge Freddie and the footman Jake. "

"Wonderful hotel, away from the busy streets but close enough to walk to the main attractions "

"We had a one night stay. The room was spacious well designed with a large bed and sumptuous bedding. Did not want to leave the bed in the morning. We had roof top drinks prior to heading out in the evening. The roof top bar was relaxing with some great views. Breakfast in the morning was delicious with a good choice and high quality ingredients. "

"Breakfast was very nice"

"Wonderful staff at the front desk and in the restaurant."

"Staff lovely friendly helpful Property was lovely really liked it room was great and clean view from room was great too "