Khách sạn gần Trung tâm nghệ thuật biểu diễn Your tại Yorkville

"The employee dreas* , was an absolute delight upon arrival . She went above and beyond for how kind she was so every single guest !! Very kind to have someone who is that lovely to each person arriving even after 12 hours ."

"Everything was very nice."

"The staff was incredible. I accidentally double booked. They let me know and helped me to work it out with Expedia for a refund!"

"This was an incredibly odd experience from start to finish. I was double charged for the entire stay the moment I walked in the door and was told that's a standard but I was also told that if the charge did go through they would take care of it. So I'm not sure if it's a standard or if they were unsure it was supposed to happen that way. We arrived and noticed the beach volleyball court was totally overgrown. The pool was not full and wouldn't be during our stay. They did not have an ice machine...

"Staff very nicer and helpful"

"Usually free breakfast is pretty bad, but this one was quite good. Mini omelets, hot cinnamon rolls, oatmeal, yogurt, fruit - plenty of choices and good quality. The beds were comfortable and we didn’t hear a lot of noise in the hotel itself or from the busy traffic outside."

"We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

"Clean Room"

"The bed was comfortable and the water hot. Definitely needs some updating. They need a better handyman. Caulk around the base of the tub looked terrible. It was very hard to close my door to get it to stick & lock. It needs adjusting. It shouldn’t take me 5 tries of slamming the door to get it to catch. My shower curtain needs replacing. Refrigerator motor noisey Staff was nice. They’re trying hard to make things better. I give them a B+."

"We found bed bugs in our bed! They moved us to another room but we still felt uncomfortable staying there and left early. We were told they have a bug exterminator come once a month, but I have my doubts. When it comes to maintenance, I think they are just cheap. The door in the bathroom was replaced, and it was easy to tell it was not done be a professional. They seem understaffed and trying to get by on the cheap. But the bed bugs were the real reason we would never stay there...

"No es un buen lugar para alojarse especialmente si vas con niños , tuve una muy mala experiencia , hay muchas personas borrachas en la madrugada con mucho escándalo me tocaron mi puerta una persona ebria, es un poco de lo aconteció..."