Khách sạn có hồ bơi tại Hàng Châu,

"From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool...

"Accessible to the lakefront, however, quite crowded during the day."

"員工服務態度非常好， 尤其是前臺工，西餐廳食物好，中餐廳食物有進步空間"

"Glad to be upgraded to larger rooms with balconies facing the riverside. Adequate facilities inside the rooms. Nice and quiet environment. Helpful front desk personnel. Value for money high-tea set and nice breakfast buffet. Modern luxury hotel highly recommended."

"性價比很高 就在地鐵站出來的地方 非常方便 早餐很豐盛 下次還會入住這"

"깨끗하고 편했어요 친절하고 위치도 중심지에서 멀지 않아 이동이 좋았습니다!"

"Room with full lake view offers a broad water and island view. Resort is quiet during winter season. But the boat service still runs despite only a handful of guests using it. Room nicely decorated except the cheap looking and ill-matched floor. Overall a nice stay. "

"隔音不太好。可以清楚聽到走廊人員走動及大聲開關門的聲音。 淋浴沒有踩腳墊 人員服務很好。因後續採購太遲 需要額時間打包行李， 酒店也是很幫忙的配合延後一些。 房間有點西曬。冷氣要往下調才會啟動。 整體感受非常正面。是會重新拜訪及推薦的酒店"

"The westlake view of the nine floor room was amazing. "

"酒店本身挺不错的，前台友好，因为在好订网上错订成双床房，打网上客服怎么也改不了，只能在前台跟酒店沟通，前台说并没有跟好订网直接合作，只是通过第三方平台，这让人对这个好订网和酒店的沟通能力表示怀疑，酒店有房，但是平台就是不给改房型，怎么也想不通。 回到酒店，干净，整洁，服务员热情友好，设施齐全，还会再来，赞一个！"