8/10 - Tốt
ryan, Chicago
31/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Couldn't have a better location for walking. It's also a quick cab ride to Heathrow (30 minutes).
Staff was very friendly and attentive, no complaints at all. Overall the hotel could use an major upgrade...the rooms (at least mine) was extremely dated and also the hallways.
The main dining room area was in excellent condition and updated. I also thought the breakfast was fantastic...I saw others complain about it but it was great and free (i'm also a picky eater btw).
I didn't like that they charge nearly $15 US for the pool/gym. The steam room was not good. I stayed in there for almost 30 minutes and had trouble breaking a sweat. Not much output. Overall I wouldn't use the gym here.
I did ask for an Expedia upgrade and was not given one. I also found that strange as the hotel wasn't super busy...
For the price, location, breakfast, and proximity to Heathrow I would stay here again. If I was doing a quick in and out (2 nights or less) otherwise I would spend more and stay elsewhere.
ryan
Lưu trú 2 đêm vào Tháng 5, 2024