8/10 - Tốt
Lidia
Đi cùng bạn đồng hành
05/06/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The hotel is a bit subpar for a 4 star hotel, but the front staff and location are excellent. We had an issue with our shower spray and the maintenance guys came up immediately to fix it. The only problem is the noise factor. I have stayed here twice already and both times I had issues with noise waking (or keeping) us up, the first time it was a garbage truck immediately underneath our window and the second was construction. I get that it's not the hotels fault, but I had specifically asked for a room away from the street noise and was initially placed in a room that was street side...when I brought it up with the hotel, they indicated they had offered to move but to be honest, it was rather inconvenient to have to pack up all our stuff mid vacation. Just be sure to combat this by asking for a room away from the street sides of the building if you choose to stay here. A special thank you to Khoula for being an amazing front desk staff and Kevin for upgrading our room!