Dear Guest,Warm greetings from L7 Gangnam.Thank you for choosing our hotel and taking your valuable time to post this review about your experience.However, we are very sorry about your inconvenience which you have experienced.We shared your comments with relevant department and all the employees.We will take into consideration your comments to offer better service next time.We hope to see you next time and we will serve you with improved service. Best Regards,L7 GANGNAMThe Management

Dear. SojinThank you for staying at L7 GANGNAM and giving us your valuable feedback.We are so sorry to offend you with the staff's inappropriate service and the inconvenience you might experience during your stay. Again, we sincerely apologize of that baffled situation. We will definately strengthen education on operating procedure so that it does not happen again.Additionally, we promise to do our best to provide much better servicesThank you again for sharing your valuable experience.We hope we can have one more chance to greet you again.Warm regards,The ManagementL7 GANGNAM