Khách sạn gần Bảo tàng Kỳ quan 3D tại Playa del Carmen

"The AC mini split is right above the bed and was leaking right on our head. There were no soaps in the bathroom and none in the kitchen. The water gets turned off in the morning. We had a morning flight put and were leaving the condo at 5 am. We were not able to wash our hands or brush our teeth. Condo location is good, few steps to ADO which us convenient. "

"Excellent location, great pools, simple but nice and clean rooms. Air con worked very well. Bit loud facing the street, but the overall experience was great - would stay again!"

"Really friendly staff. Awesome location. Quiet at night despite being right on the main strip"

"I loved everything: the staff were so friendly, everything was spotless, and the location was fantastic! I'll definitely be back!"

"Solid hotel. Nice working kitchen. Staff helpful but take towels and robes when they clean and don't return unless you go down to request it, which was ok. The pool is not great as it is small and the hot tub isn't very hot usually but it is refreshing if you want a quick cool dip on a hot day. Overall we were happy and would stay there again, however we would get a 2 bedroom and make sure not to be on either of the streets bc it's very very loud on the weekends (think room vibrating). "

"Nice clean property with comfy beds, got kept up until the early hours even with ear plugs in though due to nearby noise. We live above 2 train lines at home so I’m used to noise! "

"Lo único malo pero ya se sabe ruido intenso hasta tarde pero si tienes sueño pesado o vas de fiesta no importa peeeeero sino es terrible opcion"

"Everything was great!"

"Execelente "

"Beautiful pool ideal location close to bus ferry restaurant."

"Excelente ubicación, El palacio municipal, su plaza y muy cerca de la 5ta avenida"

"We arrived after a rainstorm, and the room ceiling literally leaked. Switched to another room - never had any hot water. The hotel staff were extremely pleasant and helpful. The grounds/pool area were delightful, oppulent. The connection to the Ipanema restarurant provided exceptional food choices. Hoping they can fix the few flaws."

"Pool was great. Room was awesome. Staff was wonderful. Breakfast not so good."

"It was secure and clean; thank you. Just to note, there is a restaurant in front of the venue, and it can be loud. "

"Beautiful "

"I booked this hotel because it provided 3 beds. Room was clean and big enough for 2 adults and 2 teens. Air conditioning was working well, but there was no fridge. Noise could be a problem since it is located at 5th avenue. On Saturday it was noisy until 5am. Other days were better but not for people looking for a quite property. Easy access to ferry or restaurants. "

"There is no staff on site and they rarely respond to any emergencies such as no water no electricity explosions in the building. Alarms are going off cleaner stealing theft inside the property you are charged for cleaning, but the cleaner does not clean but expects and demands tips the staff was very unprofessional when I contacted them if they responded I still have not heard back from them about my stolen property That I believe was by the staff cleaner, the nonworking toilet shower, the...

"This was our second time in Playa Del Carmen and we specifically chose to come back to Playa Palms. As of writing this 4/2026, there is a new manager that was not there when we were there in 2021. She is not good with customer service. She accused us of breaking the lock on the door and didn't allow another guest, who had just checked out that day, to use the restroom after check out. Despite this bad encounter with this woman, we still had a great time and will be back. Hopefully we won't see...