Khách sạn 3 sao tại Phố Tây ba lô Hà Nội

"If not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. "

"Oki"

"The hotel is ok for a 1 night stay. Very near the airport, but the rooms are a bit basic. Clean and friendly staff. "

"The best hotel I have been in Viet Nam. no complain at all. Staff if helpful, the room is beautiful and clean. 100% i will come back."

"The staff was incredibly nice. All of them. All of the time. They were also very helpful. Made you feel more like family than a guest. There’s no elevator. The stairs are narrow and I was on the 6th floor. I looked at it as a fitness opportunity! Haha. The bed was so comfortable. The air conditioning in the room was a life safer. Shower was like a spa. Was a great experience. Clean nice, great people. One more thing. Definitely buy a SIM card in Nam, not abroad. My Mint - minternational...

"Hotel is extremely upscale and worked for us really well. Rooms were comfortable and amenities were great. Breakfast included so that was a major extra plus. AC didn’t work in our room initially but they gave us a new room so it was okay. Overall good stay"

"Clean room, friendly staff."