Impeccable guest service is the hallmark of every 5-star hotel in Carroll Heights. From the second you arrive, staff cater to your every need, whether offering luggage assistance and storage or providing in-room massage treatments. In addition, hotels have to offer superior amenities to qualify for a 5-star rating. These can include luxury bathrooms, saunas or spas, pools, gastronomic kitchens and knowledgeable concierge.