Outstanding guest service is integral to every 5-star hotel in Little London. From the minute you step through the door, staff are at your beck and call, whether answering room service calls 24/7 or providing in-room beauty treatments. On top of that, hotels must offer superior conveniences to be eligible for a 5-star rating. These can include luxury bathrooms, spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.