"Title: Highly Disappointing – Far Below 5-Star Standards
In my personal opinion, despite this hotel being rated as a 5-star property, the actual experience is light-years away from that standard. I would describe it as a 2-star experience at best.
Here is a breakdown of my stay:
Service (3/10): The service was extremely poor. The staff were unwelcoming, indifferent, and lacked basic hospitality skills.
Cleanliness (7/10): Room cleanliness was acceptable but nothing more, and this score is...
"Title: Highly Disappointing – Far Below 5-Star Standards
In my personal opinion, despite this hotel being rated as a 5-star property, the actual experience is light-years away from that standard. I would describe it as a 2-star experience at best.
Here is a breakdown of my stay:
Service (3/10): The service was extremely poor. The staff were unwelcoming, indifferent, and lacked basic hospitality skills.
Cleanliness (7/10): Room cleanliness was acceptable but nothing more, and this score is...
Shimon