Compare and book 5 Star hotels in Mbweni, Zanzibar Town

"Very helpful staff, fabulous facilities, good food"

"Our stay was great,their food was great but the drinks were not the best.They didn’t know how to make Margaritas,and Pina Coladas.Manager was great but incurred some extra cost when we arrived at the facility and some didn’t make sense.There massage parlor was good but overpriced.lastly they turn off water and WiFi on the day of check out at midnight even before you leave which was the craziest thing I have ever seen!!"

"This property is beautiful and breathtaking. The views and the finishes are immaculate. Everything was clean and luxurious. The food and the staff on the other hand were not. It took over an hour for our food and waters to come. The orders were totally wrong. 2/3 of us actually got sick because they did not listen to our food allergies. We waited 30 minutes for our bill to come. And then, after a small disagreement were told, we didn’t have to pay for food that we didn’t actually eat. It just seems very unorganized and their communication was very poor. Not a language barrier, more like a lack of customer service skills. We only stayed here our last night in Zanzibar because we had an early flight the next morning, but if I stayed again I would definitely not eat on the property. Had we not got sick they would have gotten 4 stars."

"Amazing place, good location and nice staff "

"Booked the place for a honeymoon, spent quite a considerable amount of money. The lagoon room we booked was absolutely amazing, loved this experience very much, scenery was immaculate. Was let down by the overall quality of everything else unfortunately. Just as a comparison to other all inclusive’s in Zanzibar which offered much more for a fraction of the price. Overall quality of the product to its value was poor all things considered. Would unlikely stay again. Some nice touches for sure like being greeted at the port. Staff are friendly and kind and try to accommodate but service feels like it’s new and a work in progress rather than a finished article. Menu for food isn’t very deep, quality was good on the whole but variety and quantity of the food and drinks was lacking. Simple requests like water bottles on our exit or fresh juices at breakfast not available some days, pastries running out. Some days the menu was restrictive and one day felt like we were given yesterday’s left overs. Gym, sport activities, bikes are included which was nice. Atmosphere and entertainment at meal times were a nice touch. Attempts were made to accommodate us and make the experience nice was appreciated such as the honeymoon welcome. Overall it’s feels marketed and priced as super luxury but on ground doesn’t meet those same standards, somehow feels as though you have to pay even more to get things that would otherwise be included in other places despite the higher cost. "