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"Staff support was absolutely lacking. 0 client orientation and poor training on restaurants. We have to call 5 times to get shampoo in the room and although we pay all inclusive, at the end of our stay the bar man at the library bar asked us to pay…. Worst stay in a hotel. Do not stay here, plenty of options in Zanzibar, Melia should not be rated as a 5 starts hotel. "

"Wonderful and friendly staff. Great food options and a beautiful water villa over the sea. "

"This property was amazing everyone made me and my wife feel comfortable staff was very helpful reliable I could rate this as the best holiday I’ve been on I loved it. Able was one of the staff supervisor was amazing and made sure me and my wife always had everything we had at dinner time and was just very helpful amazing stay loved YCONA."

"Staff was friendly and welcoming."

"We LOVED our stay!! Food was delicious, room and location were relaxing and beautiful, and staff was excellent and very helpful! Perfect place to recharge after a long safari. Not far walking distance to other stuff. "

"Great staff, they made our anniversary so special."

"Very clean. The staff were very attentive and courteous "

"Amazing place! From Godfrey our butler to Richard our Safari driver, this place is amazing!! "

"Excellent quite place, great rooms and amenities. Excelent customer service, beautiful views, lots of night entertainment, friendly staff. The only thing i'd recommend is improve menu variety."

"Absolutely stunning property and gardens, and the service was incredible."

"Great staff "

"Secluded and beautifully designed property on a waterfront with nice amenities that include a gym, spa, boutique/gift shop, a restaurant and excursion services. "

"My stay at Jaz Elite Aurora was nothing short of amazing. From the moment I arrived, the staff made me feel truly welcome with their warmth and professionalism. The property is absolutely stunning, modern, spotless, and designed with comfort in mind. The food was excellent, offering a wide variety of fresh and flavorful options that catered to every taste. The pools, the beach access, and the overall atmosphere created the perfect balance of relaxation and enjoyment. Everything was...