6/10 - Được
Rebecca
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14/09/2025
After reading so many excellent reviews we had high expectations for this hotel unfortunately for us it didn't quite reach the mark.
Pro's
- smooth & quick check-in (after a pre-check in via email)
- App is helpful to see what's happening/bookings etc
- Hotel grounds/ facilities well maintained & clean
- friendly Staff
- Clean & tidy room
- beautiful setting
- Taste of Asia recommended for lunch
- Excursions are worth booking available through hotel (we did Jozani Forest/Stone Town) We also did Cheetahs Rock (booked directly with facility for this one) highly recommended
con's
- Restaurant food for lunch/dinner is very similar and can get boring
- Bookable restaurants not always available (book in advance)
- We found the lunch food on offer far better than dinner
- no bar snacks when having a drink - nuts/crisp etc - this would have been a nice touch
- Turn downs were hit and miss - sometimes it happened others not - not what we expected for a premium room - especially when there was limited water to drink in the room when the turn down was missed - sometimes really early as well 5pm
-lots of extra charges - all inclusive isn't all inclusive (some cocktails /drinks are extra along with 1 of the restaurants)
Overall we enjoyed our stay but didn't feel like it was 5-star.
Rebecca
Lưu trú 13 đêm vào Tháng 8, 2025