In Na Pak, a hotel is required to offer a specific amount of upscale conveniences to earn 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer special touches like a welcome gift.