Flawless guest service is the foundation of every 5-star hotel in Pica. From the second you arrive, staff are at your beck and call, whether recommending activities and tours or providing in-room beauty treatments. In addition, hotels have to feature top-rate amenities to be eligible for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.