Exemplary guest service is at the heart of every 5-star hotel in Tha La. From the minute you arrive, staff attend to your every need, whether arranging valet parking or providing in-room massage treatments. What's more, hotels must feature upscale amenities to be entitled to a 5-star rating. These can include luxury bath products, on-site spa facilities, pools, gourmet kitchens and knowledgeable concierge.