Khách sạn lãng mạn tại Abant,

"The hotel confirmed my booking, charged me for the room, and then messaged me while we were on our way to tell me they had no rooms and that I need to cancel my reservation. The reservation was non-refundable and if I pushed cancel, I would not get my money back. The concierge said they would contact hotels.com to sort out the matter. One day later, the concierge had not contacted hotels.com as promised, and I was still charged and my payment processed as if I checked in; hotels.com said it had...