2/10 - Tồi
Patricia, Oakdale
19/07/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was run down with very poor cleaning. The first room I was given smelled like cigarettes, dog urine, and was not clean. I asked immediately to change rooms. The attendant told me that had been a frequent issue. The next room smelt better but also appeared unclean. It looked as if they only made the bed. The bathroom shower had gel on the tub and hair in the sink. The floor was not vacuumed and had food on it. The microwave had mold on it. I was very disappointed but stuck it out because it was so late at night. Upon morning, I looked up from the bed and noticed blood on the ceiling. I immediately notified the attendant who stated she had no idea about the blood. I asked to check out early and left. I notified Expedia of the concerns and they attempted to get my refund. The hotel manager tried to say I never checked in. They tried to say I was a no-show. Thank goodness I took about 20 pictures to prove I was there and to show all of the nastiness. I will never ever go back to a Super 8 hotel again. Not only was it disgusting, but I felt unsafe. Im so unsure if I should have called the police about the suspected blood.
Patricia
Lưu trú 6 đêm vào Tháng 7, 2025
