"Hello,
I wanted to take a moment to share my thoughts about my recent stay. Overall, I really enjoyed my time here and found the experience pleasant. However, I did encounter a bit of a challenge during the check-in process. When I arrived, there was only one person at the front desk assisting guests. At the same time, a group of women were checking in together and had quite a few questions for the staff member, which understandably took a bit longer to address.
As a result, I ended up...
"Hello,
I wanted to take a moment to share my thoughts about my recent stay. Overall, I really enjoyed my time here and found the experience pleasant. However, I did encounter a bit of a challenge during the check-in process. When I arrived, there was only one person at the front desk assisting guests. At the same time, a group of women were checking in together and had quite a few questions for the staff member, which understandably took a bit longer to address.
As a result, I ended up...
LaShanda