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Krystal Beach Acapulco

3.0 star property
Family-friendly resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Krystal Beach Acapulco

Outdoor wedding area
2 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
Outdoor pool, pool loungers
Meeting facility
Travelers soak up the sunshine at Krystal Beach Acapulco, a family-friendly resort in Costera Acapulco near Papagayo Beach. The property offers comfortable sun loungers, spa services like manicures and pedicures, and an outdoor pool with a waterslide for cooling off.

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar
  • Parking available
  • Breakfast available
  • Room service
The current price is 2.318.521 ₫
2.782.234 ₫ total
includes taxes & fees
1 Oct - 2 Oct

Room options

Check availability for these dates

Tonight

Sept 24 - Sept 25
Check availability for tonight Sept 24 - Sept 25

Tomorrow

Sept 25 - Sept 26
Check availability for tomorrow Sept 25 - Sept 26
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mountain View

8.4 out of 10
Very good
(15 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room,1 King Bed, Ocean View

7.4 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Standard Ocean View | Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Ocean View

8.0 out of 10
Very good
(28 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

Standard Room, 2 Double Beds, Mountain View | Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Mountain View

8.0 out of 10
Very good
(28 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4

View all photos for Room Standard with Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard with Mountain View

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 4

View all photos for Room Standard with Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard with Ocean View

  • 30 sq m
  • Sleeps 2

View all photos for Room Standard with Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard with Mountain View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
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About the area

Located in Costera Acapulco, a neighbourhood in Acapulco, Krystal Beach Acapulco is in the entertainment district and on the beach. Acapulco Historical Museum of Fort San Diego and Sinfonía del Mar are cultural highlights, and some of the area's attractions include Naval History Museum and Barco Palao. Travelling with kids? Consider Botanical Gardens of Acapulco, or check out an event or a game at Acapulco Convention Center. Windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Acapulco travel guideOpens in a new window
View more Resorts in AcapulcoOpens in a new window
Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 1 min walk - 0.0 km
  • Papagayo Beach - 3 min walk - 0.3 km
  • Condesa Beach - 10 min walk - 0.9 km
  • Diana the Huntress - 19 min walk - 1.6 km
  • La Quebrada Cliffs - 4 min drive - 4.5 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Bocana Beach Papagayo - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Krystal Beach Pool Bar - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Krystal Beach Acapulco

Family-friendly resort near Papagayo Beach
At Krystal Beach Acapulco, you can look forward to a beach bar, a poolside bar and a corner/local shop. This resort is a great place to bask in the sun with a beachfront location and sunloungers. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a playground and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with a waterslide and sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and supervised childcare (surcharge)
  • A lift, smoke-free property and wedding services
  • A 24-hour front desk, a banquet hall and beach towels
Room features
All 400 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping and phones

All-inclusive details

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Similar properties

Children’s play area – outdoor

Hotel Emporio Acapulco

  • On private beach
  • Pool
  • Spa
  • Kids pool
8.4 out of 10, Very good, 1,474 reviews
The price is 2.559.249 ₫
3.071.099 ₫ total
includes taxes & fees
25 Sept - 26 Sept
Hotel Emporio Acapulco

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 400 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aquamarina
  • Beach Bar
  • Cevichería
  • Lobby Bar

Things to do

  • Children's club
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 400 per person
  • Self-parking fee: MXN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Does Krystal Beach Acapulco have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Krystal Beach Acapulco?

As of 24 Sep 2025, prices found for a 1-night stay for 2 adults at Krystal Beach Acapulco on 1 Oct 2025 start from 2.318.521 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Beach Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Beach Acapulco?

Self-parking is available for MXN 250 per day.

What time is check-in at Krystal Beach Acapulco?

Check-in start time: 3:00 PM; check-in end time: 11:30 AM.

What time is check-out at Krystal Beach Acapulco?

Checkout is at noon.

Are there all-inclusive benefits at Krystal Beach Acapulco?

Some rate plans available at this resort are all-inclusive.

Where is Krystal Beach Acapulco located?

Located in Costera Acapulco, this beachfront resort is in the entertainment district and within a 10-minute walk of Parque Papagayo and Papagayo Beach. Condesa Beach and Galerías Acapulco are also within 10 minutes.

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Krystal Beach Acapulco Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 298 out of 1012 reviews
Rating 8 - Good. 253 out of 1012 reviews
Rating 6 - Okay. 182 out of 1012 reviews
Rating 4 - Poor. 134 out of 1012 reviews
Rating 2 - Terrible. 145 out of 1012 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uno de los mejores hoteles parapoder hospedarse y relajarse
Stayed 3 nights in Aug 2025

10/10 Excellent

Alan Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Establecimiento muy comodo todo muy genial.
Stayed 2 nights in Aug 2025

10/10 Excellent

Janitzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I had a lovely vacation enjoy every minute I do recomend this hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
The property was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Es importante que incluyan costos de estacionamiento es un cargo que hay que hacer por separado
Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acapulco is beautiful 💕❤️
Stayed 3 nights in Jul 2025

8/10 Good

Diana Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Playa
Stayed 2 nights in Aug 2025

10/10 Excellent

karey

Liked: Cleanliness, amenities, property conditions & facilities
Es ideal si quieres comer fuera, la comida del hotel tiene muy buen sabor, tienes parques, restaurantes, plazas cercanas, muy bien ubicado. Las habitaciones son sencillas y se escucha todo.
Stayed 1 night in Jun 2025

10/10 Excellent

Saul

Liked: Cleanliness, amenities, property conditions & facilities
Solo falta el estacionamiento incluido en el costo de la habitación
Stayed 2 nights in Jul 2025

8/10 Good

Karla Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación!
Stayed 2 nights in Apr 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones insuficientes para la cantidad de cuartos, y agrégale el "pass day" del sábado, terrible
Stayed 6 nights in Jul 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta muy bien ubicado, centros comerciales cerca, lo necesario para tu estadia, familiar, . Apoyemos a Acapulco despues de los desastres naturales.
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El servicio de todos es fabuloso, pero destaca el servicio de Ricardo en playa y restaurante y el de Brígida en limpieza de restaurante son excepcionales... Sólo dejen de sobrevender y arreglen esos elevadores que echan a perder toda la experiencia
Stayed 6 nights in Jul 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
El servicio de limpieza en las habitaciones exelente, todo el.prrsonal de servicio muy atentos y muy amables.
Stayed 2 nights in Apr 2025

6/10 Okay

Kosuke

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good access to beach and comfortable pool, but to use elevators is terrible, take more than 20 minutes as average.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and easy to get around
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion y las habitaciones muy limpias muy recomendable
Stayed 5 nights in Apr 2025

10/10 Excellent

Haydee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy buena, el restaurante pequeño para la cantidad de habitaciones. Faltan servicios sanitrios en la PB. El agua sucia que corre en el puente junto al hotel me genera una sensación de insalubridad que podria generar enfermedades
Stayed 1 night in Aug 2025

2/10 Terrible

Miriam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old property and food is not good at all, expensive and very dissapointed. I won't stay there ever again. Staff was very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me pare muy buena todo muy bien se encuentra en buenas condiciones las instalaciones
Stayed 3 nights in May 2025

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los aspectos
Stayed 4 nights in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar
Stayed 2 nights in Feb 2025