Kempinski Hotels & Resorts, Accra, Accra Region

"Clean room, however you can tell the hotel is getting old or is poorly maintained. Our toilet had to be fixed multiple times. We had quite a few bad experiences with restaurant staff. They were either rude or just not helpful. But that was not everyone, they had a few kind ones. We asked for a room change, they didn’t seem like they would oblige until we escalated our experiences to a manager. In the new room, the bedside drawer couldn’t close. All in all, it was not the best experience,...