Giving this place 2.5-3 stars. While the staff is nice, the gym is decent, and the building is located in a nice area near the embassies, this is not a luxury apartment. This place purports itself to be like a hotel, but it is not. This place is an apartment complex where locals live, and vacant apartments are filled by tourists. Our bathroom lighting was poor with no light over the actual shower. There were no soap dishes or shelves in the shower in which to hold soap, shampoo, etc. There’s only one towel rack in the bathroom, and the hot water tank must be small because I only had hot water for the first short part of my shower and after that it was just warm. Housekeeping neglected to take out our trash one day, which was overflowing. This place does not supply fresh towels daily like at a hotel, nor does it provide hand towels. It also does not replace the toilet paper daily like at a hotel. When my husband and I first arrived to our apartment, we noticed the lock to the sliding glass door to our balcony was broken and immediately reported it. Someone came up to investigate. They told us it would be repaired. The lock was never fixed. On a couple of occasions our breakfast from the complex’s restaurant was late being delivered, which isn’t great when you have scheduled it to be delivered at a certain time based on the time you’re leaving for an excursion. There was also this horrible fragrance/scent that was pumped into the hallway where our apartment was. Stay elsewhere
