Chère Sophie,Merci pour votre commentaire positif sur les parties communes.D'autre part, nous regrettons de ne pas avoir été à la hauteur de vos attentes en ce qui concerne notre offre gastronomique large et variée.Nous avons une équipe de chefs qui travaillent dur chaque jour pour satisfaire les nombreux palais qui nous rendent visite, et nous constatons que cela n'a pas été le cas dans votre cas.Aussi nous sommes surpris par vos commentaires concernant le personnel, car nous recevons toujours des éloges pour son professionnalisme et son amabilité.Soyez assurés que nous avons pris note de vos préoccupations et que nous les transmettrons aux services compétents afin de poursuivre nos efforts d'amélioration continue.Nous serions ravis que vous nous donniez l'occasion de vous accueillir à nouveau dans l'un de nos établissements, afin que nous puissions vous offrir l'expérience merveilleuse que nous avons l'habitude de vous offrir, 100 % satisfaisante.Cordialement, Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Kyle,We are grateful for your words.It is of the utmost importance that our guests feel at home with us.Our goal is to know that you enjoyed your holiday in our facilities and we note that we really succeeded.We look forward to seeing you again at any of our facilities and we are looking forward to providing you with the 100% satisfactory service that characterises us so much.Yours faithfully,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Richard,Thank you for choosing us, We always try to do our best to ensure that our guests have a pleasant stay with us.We like to know how you felt about your visit so that we can say that we would love to have you visit us again sometime.Yours faithfully,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Emy,Thank you for choosing us for your holidays.It is great to hear you have enjoyed your stay. We appreciate you taking the time to submit your review. We hope to welcome you back soon. Kind regards, Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Lee,It is brilliant to read your fabulous feedback.Our lovely staff will be pleased.Your evaluation makes us want to continue working to offer the best service.Thank you very much, Lee!And have a great year!We hope you come back soon.Caring Greetings,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Eileen,Thank you for choosing us and for sharing your review about your stay.We appreciate your comments regarding your stay.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Apreciado Rafael,Muchas gracias por su valoración, la cual nos tomamos, como un reconocimiento a nuestro trabajo diario.Estamos felices que haya disfrutado de nuestras instalaciones y, sobre todo, del servicio brindado por nuestro maravilloso personal.Esperamos, que vuelva en un futuro próximo y, ofrecerle, una experiencia tan atractiva o mejor que la vivida.Cordialmente, Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Dayle,We are disheartened to read that your stay did not exceed expectations and that you were unable to feel entirely relaxed during your time with us.We will do what we can within our power to work on these issues, therefore, we will share your impressions to our team and we hope we have the opportunity of welcoming you back in the future to impress you.Best Regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Jacqueline,We cannot thank you enough for your outstanding feedback.We feel very lucky, since from all the hotels you chose us and you had a great stay.Thank you very much!Hoping you visit us again and wishing you a fantastic day, Jacqueline.Best wishes!Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Matthew,Thank you very much for choosing us and sharing your opinion.It is disheartening to know your discomfort.We will address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Amina,Thank you very much for your nice words and for your evaluation. We are very happy that you had a good holiday with us! We look forward to welcoming you again soon in one of our premises. With our best wishes we remain,Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Ahmad,Thank you for your review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Palace Tikida Agadir! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Palace Tikida AgadirOnline Reputation Manager

Dear Adam,We are very pleased to read your kind comments and to know that you have positively valued different aspects of the hotel.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace Tikida AgadirOnline Reputation Manager