"The room is very clean and comfortable. We enjoyed the stay very much.
Suggestion on communciation: Please communicate more precisely so as not to customer's anxiety.
On the check-in day, the payment was not successfully processed due to glitches on my credit card. I was informed that my reservation had been canceled. I had to rebook my reservation subject to availability.
I was panick and was enroute with pretty noisy background. I might have behaved not very politely on the phone when...
"The room is very clean and comfortable. We enjoyed the stay very much.
Suggestion on communciation: Please communicate more precisely so as not to customer's anxiety.
On the check-in day, the payment was not successfully processed due to glitches on my credit card. I was informed that my reservation had been canceled. I had to rebook my reservation subject to availability.
I was panick and was enroute with pretty noisy background. I might have behaved not very politely on the phone when...
Flora