"Amenities, knowing weather is cold this vacation was to go and enjoy the heated pool but unfortunately it wasn’t giving asking staff multiple times saying that they informed the maintenance and they will take care of it."
"- Delays in check in over two hours
- No Towels in the room
- No hot water in the room ensuite
- No pillow covers x 4 pillows
- Room phone is not working
- Unhygienic bedrooms & Toilets
- Power Cut twice in same day in all the hotel
- Bad smell in restaurant & it's air condition not working in very hot weather
- Facilities like pool/billiards broken cues and table & with added charge
- No double beds available in all the hotel as advertised but only two single beds available
- Hotel advertised as 4 stars but seems very unlikely
- No parking was available except far from the hotel "