6/10 - Được
Stacey
03/08/2025
This property appeared to great at first glance. It is in a great area close to a lot of restaurants and shopping. The restaurant attatched to the hotel waa delish, convenient, and the service was top notch. The issues began the first night when we went to get into bed. One bed was fine, the other felt damp. Upon further inspection, we noticed a ton of yellow stains on the sheets. I went to the front desk and told them about the issue. I requested that they change the bed sheets for us. The lady at the desk informed me that they didnt have any clean sheets. I alao told her that the state of our bathroom was unacceptable as there was mold all over the outside shower curtain. She said she didnt have access to those either. She tried to have us switch rooms (at 11:30 at night after all of our things were unpacked for our stay). I asked if i could look at that room first. The bathroom in that room was spotless, however, one of the beds also had stains in plain sight. We ended up taking the bed sheets off the clean bed in the other room to remake our original bed (ourselves). The next staff member that came in for the front desk changed our shower curtain. The 2nd night we noticed we had only gotten 3 towels (we had 4 adults in our room). When we went to the front desk again (same lady as the night before) she again said they had no clean towels. We had to go down a 2nd time and tell her that was not acceptable and miraculously she found a clean towel. We wouldn't stay here again
Stacey
Lưu trú 2 đêm vào Tháng 8, 2025