"Very helpful and sweet staff. Beautiful and peaceful location. A bit out in nowhere, but staff helped to order transportation when we needed to go out "
"Very helpful and sweet staff. Beautiful and peaceful location. A bit out in nowhere, but staff helped to order transportation when we needed to go out "
"My family and I had a fantastic time staying at the Weir House. Our only regret was that we could only stay one. From the patio of the house, we could hear the rapids of the river and surrounded by verdant forest. Staying here truly was a highlight of our Sri Lanka trip.
Mr. Maha, the manager was so very helpful, including assisting us to book a hotel in Kandi when it turned out that the place we originally booked was a huge disappointment. He even arranged 2 tuk tuks to take us to the...
"My family and I had a fantastic time staying at the Weir House. Our only regret was that we could only stay one. From the patio of the house, we could hear the rapids of the river and surrounded by verdant forest. Staying here truly was a highlight of our Sri Lanka trip.
Mr. Maha, the manager was so very helpful, including assisting us to book a hotel in Kandi when it turned out that the place we originally booked was a huge disappointment. He even arranged 2 tuk tuks to take us to the...
"Tolles Hotel mit netten und hilfbereiten Mitarbeiterin. Hatten sogar Glück und haben ein Upgrade auf ein besseres Zimmer bekommen und deswegen den wunderschönen Blick."
"Tolles Hotel mit netten und hilfbereiten Mitarbeiterin. Hatten sogar Glück und haben ein Upgrade auf ein besseres Zimmer bekommen und deswegen den wunderschönen Blick."
"We loved our stay at Kandy Shady Trees thanks to the very welcoming and accommodating nature of our hosts. The room we stayed in was large and very comfortable and breakfast was fresh and substantial. The location is up a steep hill (we took a tuk tuk up and down it) but could be walked. Views from the property were great and it was in close proximity to central Kandy and many worth visiting sites. Our host also accommodated us by driving us to local sites for a very reasonable fee. He was...
"We loved our stay at Kandy Shady Trees thanks to the very welcoming and accommodating nature of our hosts. The room we stayed in was large and very comfortable and breakfast was fresh and substantial. The location is up a steep hill (we took a tuk tuk up and down it) but could be walked. Views from the property were great and it was in close proximity to central Kandy and many worth visiting sites. Our host also accommodated us by driving us to local sites for a very reasonable fee. He was...
"Obs! Boka inte detta boende via hotels.com! Det finns ingen förbindelse mellan hotels.com och hotellet. Vi betalade - och fick inga pengar tillbaka - trots att vår reservation inte noterades i personalens system."
"Obs! Boka inte detta boende via hotels.com! Det finns ingen förbindelse mellan hotels.com och hotellet. Vi betalade - och fick inga pengar tillbaka - trots att vår reservation inte noterades i personalens system."
"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"Our family of 5 arrived at the villa at 630pm tired and hoping for a good night rest. Pressed the bell and knocked on the door before someone came down from the villa. Realised they werent aware there is a booking for the night's stay! We had to wait for a good one hour before that poor caretaker sort out the stay wt the owner for our booking and then cleaned the rooms. No service recovery and no apologies by the owner at all. Utterly disappointed!
"
"Our family of 5 arrived at the villa at 630pm tired and hoping for a good night rest. Pressed the bell and knocked on the door before someone came down from the villa. Realised they werent aware there is a booking for the night's stay! We had to wait for a good one hour before that poor caretaker sort out the stay wt the owner for our booking and then cleaned the rooms. No service recovery and no apologies by the owner at all. Utterly disappointed!
"
"Clean and extremely comfortable stay. The housekeepers were very accommodating. Whipped up a scrumptious dinner at short notice. Stunning pool. Would stay here again but must remember to bring essentials like coffee, tea and shampoo. "
"Clean and extremely comfortable stay. The housekeepers were very accommodating. Whipped up a scrumptious dinner at short notice. Stunning pool. Would stay here again but must remember to bring essentials like coffee, tea and shampoo. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"I initially had some issues with this facility, with the room and bathroom cleanliness. However, management rectified it and the remainder of my stay went smoothly. Property is somewhat dated. The replacement room was orderly. Good location, staff were attentive and polite. As far as a hotel rating goes, it is about a 2-2.5 star facility. The breakfast buffet is planned based on guest nationality, when I tried it, it was mainly an Indian breakfast, but I found items I liked to eat! Lack of an elevator has to be disclosed IMO for safety of the guests and disabled guests. Food choices can be limited based on occupancy, primarily for Lunch and Dinner. There are many eateries in the city of Kandy nearby and they are easy to get to."
"Beautiful stay at the grand serendib. I booked this hotel after reading some reviews and liking the pictures and it did not disappoint. In a great location just up the hill from KANDY centre away from the hustle and bustle. Amazing views from the huge room and balcony, the restaurant for breakfast and pool area then on the floor above a gorgeous rooftop bar and restaurant which we ate in a few nights with lovely entertainment Another night we got room service and ate on our balcony as we were so tired from our day trip and thw food standard and service was just as good. The pool was slightly smaller than I thought but we managed to get beds and was lovely and chilled. We also had a massage on our first day at the spa which was fabulous and very reasonably priced. All the staff couldnt do enough to make your stay memorable and the welcome drink and wet towel on arrival was a nice touch. Also recommend a car service for us to get from the airport."
"The elephants were great but we were not told about check in being after 3.00pm and early arrival would have to pay an entrance fee! To add to the confusion the hotel emailed me cancelling my 4 rooms at 2.00pm. When I contacted them, no apology just that it was a mistake!"
"Wonderful hotel and we had an amazing stay. Very clean and well maintained with absolutely stunning interior and great rooms. The restaurant was excellent with good variety of cuisine from all over the world. Recommend to stay here when in Kandy."
"Great staff. So friendly. So welcoming. Room service was excellent. The staff were highly attentive.
Food was generally very good.
Location was great.
Only issue being gym and facilities being old and a bit unloved.
Other than that. Great"