2/10
the rooms had ants, the locks on the doors didn’t work. room key had to be deauthorized 4 times. staff was unfriendly & somewhT incompetent because they didn’t ow how to do the job they were given. the breakfast was unbearable & the manager had her puppy on the premises even though the sign said no pets allowed. there were no ice machines or vending machines & we have been overcharged & the management is refusing to ad
it it & give me my
money back. we checked out early because of the problems with the hotel & i was still charged fir a night i wasnt there twice. i prepaid fir 3 nights & paid up front & then after i left i was charged again fir the third night so honestly i am owed 2 refunds but the management keeps saying they cant do anything about that because they aren’t authorized to make adjustments so i just have to live with the overcharge i will never stay at a clairpoimt again & i will tell everyone i know to avoid it because it is not a good place to stay. the pool was unusable fir the kids. it was so small all
you do was wave in it there was no swimming. so overpriced, not customer friendly, unhelpful staff, unacceptable accommodations. not worth the money or the hassle
amy
Lưu trú 2 đêm vào Tháng 5, 2025