2/10 - Tồi
Carli
Đi cùng gia đình và trẻ nhỏ
05/07/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was terrible. The outside doors don't even lock or shut. They worked like a screen door - You didn't even have to twist the doorknob. The facilities were rundown and dirty - paint peeling off the walls, hardware missing. The elevators were disgusting. The AC was broken and it smelled like disgusting toe cheese. There was no hot breakfast because the "employee didn't show up to fix it." - According to the front desk. The employees looked like they did drugs on their 5 minute breaks. Housekeeping did not grace the threshold of our room for the entirety of our 3 night stay. I put our towels outside the door thinking it would give them a hint... Nope. We just went towel-less. The phone in our room did not work. The blowdryer was covered in grime and was sticky with filth. Our room keys stopped working and I had to go get more. As we were leaving, the housekeeper was in the hallway telling other clients that they could go downstairs to get towels from the front desk. I am just completely disenchanted with the entire experience.
Carli
Lưu trú 3 đêm vào Tháng 7, 2025