Căn hộ tại Alt Palancia

"We were mislead. The first photo on your website was the view of the roof garden, which was a huge draw- especially with the backdrop of the beach. However when we arrived we read the note that the roof garden was private. "No access"! The two flats were interchangeable on your web page. The photos were mixed up and we had no knowledge which flat was ours until we arrived. Also they are both described as suitable for 8 people. We are a family of 8. Only 6 beds were made up, and no spare bedding...

"Fantastiska balkongen åt två olika håll. Ren pool underbar strand trevlig personal men dåliga engelska"

"Amazing place and clean! Getting the keys was a little odd, but it worked out. The location is perfect for families wanting to enjoy the beach. "

"Location was perfect. The shower leaked all over the floor and flooded every time - lots of mopping. The apartment smelt of bad drains - couldn't open the bedroom windows as the smell was worse."

"According to the advert, the apartment should have been ready for check-in at 3 PM. We arrived exactly at 3, called the owner, and were told “10 minutes.” In reality, we waited 1 hour and 45 minutes in the heat before a cleaning lady let us in and the apartment was still not ready. She was still washing, changing bedding, and drying bedsheets while we were there. The biggest issue, however, was the electricity. During our 48-hour stay, the power went out several times, adding up to around 4...