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Nhận xét về OYO Hotel Altus N Main St

1.5 out of 5
OYO Hotel Altus N Main St
3202 N Main St, 3202N, Altus, OK

Nhận xét

5,6
Đánh giá 10 - Xuất sắc. 15/66 nhận xét" "
Đánh giá 8 - Tốt. 10/66 nhận xét" "
Đánh giá 6 - Được. 8/66 nhận xét" "
Đánh giá 4 - Kém. 11/66 nhận xét" "
Đánh giá 2 - Tồi. 22/66 nhận xét" "

5,8/10

Sạch sẽ

6,4/10

Nhân viên & dịch vụ

5,2/10

Tiện nghi, dịch vụ

5,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

5,4/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Lorinda

Lưu trú 1 đêm vào Tháng 4, 2024

2/10 - Tồi

Anthony

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Re-served a room Then I get there and had no room
Lưu trú 4 đêm vào Tháng 2, 2024
Ammy trả lời vào 02/05/2024
Apologies for the problems you had faced, Anthony! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 - Tồi

Trenton

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Helped put a tv in a room. Tile in the bathroom was damages and covered in duc-tape. Floor felt like it was collapsing. Found bed bugs in the room. Booked a 4 night stay and was there less than 4 hours. And still unable to acquire a refund on my money.
Ammy trả lời vào 02/05/2024
Hi, Trenton! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 - Tồi

rogelio

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024

2/10 - Tồi

Lala

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 8, 2023
Ava trả lời vào 17/10/2023
Hi, Lala! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

4/10 - Kém

Dana

Đi theo nhóm
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2023
Ava trả lời vào 21/06/2023
Hi, Dana! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Don't Stay There!
First the name of the hotel eas pnly found on the front door and on tbe room. GPS took us there, but we didn't know we were at motel until I went to the door. Appears to be an old motel bought and under renovation. Very displeased. No info about the hotel anywhere. Had to csll to get tge wifi code. Ugh! Very disapointed. Toilet leaked!!!! Etc. We were very unhappy.
Lưu trú 1 đêm vào Tháng 5, 2023
Maria trả lời vào 24/05/2023
Hi! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

2/10 - Tồi

Gabrielle

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Just dont stay here, for your own safety.
I didn't stay because they offered me a room with a broken door that I opened by sliding a credit card between the door and the door frame.
Lưu trú 1 đêm vào Tháng 12, 2022
Lisa trả lời vào 10/01/2023
Hi, Gabrielle! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Lisa

2/10 - Tồi

MANDY, Jasper

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No refunds do not stay here. This place does not have proper staff, it has black mold, cockroaches and doors do not properly secure you have to call someone to come let you in your room.I booked a room with 2 beds when we arrived they didnt have any a man tried to fight my husband.. this place needs to be investigated and closed down..
Lưu trú 1 đêm vào Tháng 12, 2022
Ammy trả lời vào 06/12/2022
Apologies for the problems you had faced, Mandy! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

6/10 - Được

David

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When i get there nobody was at the office and they said was sold out at first they refuse check my booked
Lưu trú 1 đêm vào Tháng 12, 2022
Ammy trả lời vào 06/12/2022
Hi, David! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 - Tồi

Elma

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was never able to stay due to I went to store came back and was not able to get into room or find the service desk personnel.
Lưu trú 1 đêm vào Tháng 8, 2022
Ammy trả lời vào 19/10/2022
Hi, Elma! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 - Tồi

Kelly

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 8, 2022
Jane trả lời vào 29/08/2022
Hi, Kelly! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

2/10 - Tồi

Rama

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
WORST PLACE TO STAY IN ALTUS
Worst place I have ever stayed. The sheets had legit dried blood on them, not like from bed bugs but like someone had been stabbed. They had no towels to take shower when I asked for towels they told me “someone stole them” when I asked for sheets they said they had none When we first got there they had to give us 3 sets of keys then ended up just having to let us in the room because no key would work so we couldn’t lock the door to leave. We had planned on staying 2 nights and left after 6 hours. It was awful.
Lưu trú 2 đêm vào Tháng 8, 2022
Ammy trả lời vào 30/08/2022
Apologies for the problems you had faced, Rama! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 - Tồi

Janice

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The stay did not happen at all, the open sign was in the office window but the door was locked and re staff refused to answer the doorbell and would not answer the phone. This was very frustrating especially since I was in the area for a funeral and then I went to my prepaid hotel to find nobody there and I had to actually pay for another hotel room since they would not answer the door nor their phone. The outside of the hotel was also very dirty, with people hanging out in the trash all over the place. Very poor quality and absolutely no customer service.
Lưu trú 1 đêm vào Tháng 7, 2022
Ammy trả lời vào 27/07/2022
Apologies for the problems you had faced, Janice! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

2/10 - Tồi

James

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 6, 2022

2/10 - Tồi

Charity

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They didnt have any rooms it was dirty awful looking place. But noone in office when we got there. Then no room cops were being called to get people out.
Lưu trú 2 đêm vào Tháng 4, 2022
Ammy trả lời vào 03/05/2022
Hi, Charity! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

4/10 - Kém

William

Không thích: Nhân viên & dịch vụ
You get what you pay for
Checked in around 730, room was not ready, took 1 1/2 hours for it to be done. Very loud most the night. Lesson learned
Lưu trú 1 đêm vào Tháng 3, 2022
Jane trả lời vào 05/04/2022
Sorry for the hassle you faced, William! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

4/10 - Kém

Larry

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
For the price it was a place to sleep n shower
Lưu trú 2 đêm vào Tháng 3, 2022
Jon trả lời vào 01/04/2022
Hi Larry, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Jon

8/10 - Tốt

Jennifer

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lowest cost in town!
It was great for the price. The bed was a bit hard. There were no plastic cups by the sink. Many of the lamps didnt work. But the price was unbeatable. I can't complain too much. 🙂
Lưu trú 1 đêm vào Tháng 1, 2022
Bryce trả lời vào 24/01/2022
Thank you for your sweet words, Jennifer. We hope to give you a consistent service every time. Regards, Bryce

4/10 - Kém

Bryan

Khách đi công tác
Không thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 1, 2022
Jane trả lời vào 17/01/2022
Hi, Bryan! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

10/10 - Xuất sắc

Delfino

Lưu trú 1 đêm vào Tháng 1, 2022

10/10 - Xuất sắc

Daniel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2021
Mike trả lời vào 30/11/2021
Hi, Daniel! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Mike

10/10 - Xuất sắc

John

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hospitality
Lưu trú 5 đêm vào Tháng 11, 2021
Ammy trả lời vào 21/11/2021
Hi, John! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Equal Opportunity Hotel Management for Addicts?
We were immediately suspect of the place when we pulled up as there were a couple of questionable characters hanging out in the parking lot. Turned out one was the manager. The front office was stacked with personal items. The guy wasn't sure if the room was clean or not (at 8:50pm) and we were switched after being given a key card. The room itself wasn't terrible, but it was apparent it has not been thoroughly cleaned in some time (dusty carpet, multiple beetles). There was a mini fridge, badly in need of defrosting, and no trash can in sight. The bedding all appeared clean...checked the corners of the mattress before lying down, if you catch my drift.
Lưu trú 1 đêm vào Tháng 10, 2021
Cheshta trả lời vào 08/10/2021
Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Ivy

4/10 - Kém

Kimberly

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 9, 2021
Cheshta trả lời vào 28/09/2021
Hi, Kimberly! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

2/10 - Tồi

Porfirio

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Worst stay ever
Furniture was old and damaged, walls were missing paint, there were 2 stink Beatles in the shower towels were dirty, worst stay ever.
Lưu trú 1 đêm vào Tháng 9, 2021
Jane trả lời vào 20/09/2021
Hi, Porfirio! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Jane!

2/10 - Tồi

Fraser Bobby

Không thích: Nhân viên & dịch vụ
Check-in desk was already closed when I made my same night reservation. I had to stay at a different hotel.
Lưu trú 1 đêm vào Tháng 8, 2021
Cheshta trả lời vào 26/08/2021
Hi, Fraser! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy

2/10 - Tồi

Joe

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2021

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very friendly
Lưu trú 1 đêm vào Tháng 6, 2021
Leo trả lời vào 03/07/2021
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Alex

10/10 - Xuất sắc

Melissa

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2021
Karen trả lời vào 13/06/2021
Hi, Melissa! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Karen

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I arrived at the hotel and the office door was locked. I rang the doorbell for 10 minutes and no one answered. There was a sign on the door that said, "No vacany. Remodeling in progress." I called the hotel phone number. No one answered and I was connected to OYO customer service. The representative said there was a manager at the hotel and called the manager, but received no answer. The representative said I was standing at the wrong gate and that there was a different front gate. He said he would send me the correct location for the front office, but didn't. I searched the premise for another office and saw none.
Lưu trú 1 đêm vào Tháng 4, 2021
Leo trả lời vào 26/04/2021
We are sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Alex

2/10 - Tồi

Randy

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Don’t stay here!!!!!
Drove 5 hours couldn’t check in because nobody was at desk and wouldn’t answer phone! I do not recommend the hotel terrible service if you ask me! Still trying to get a refund because I had to find another room somewhere else!!!
Lưu trú 2 đêm vào Tháng 4, 2021
Leo trả lời vào 06/04/2021
Hi, Randy! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

6/10 - Được

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The whole hotel needs updating. For the price, it was fine. It happened that there had been a big snow storm, and most of the rooms were not available due to frozen pipes. The manager was very helpful, and did the best he could under the trying circumstances. Would stay there again once it's updated.
Lưu trú 1 đêm vào Tháng 3, 2021
James trả lời vào 21/03/2021
Hi, Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, James

4/10 - Kém

Cherie

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 11, 2020
Malcolm trả lời vào 19/03/2021
Hi, Cherie! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Malcolm

6/10 - Được

Jake

Khách đi công tác
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
A good value, but I'm worried about cleanliness
This is a great example of you get what you pay for. At $38 a night, the price of this hotel is unbeatable. Overall, I was comfortable with my stay, but I was worried about cleanliness, especially while Covid is still afoot. My bed was made, I had fresh trash cans, and I had new toiletries; however, there were cobwebs in the corners of the ceiling, and had nothing to assure me that the surfaces had been wiped off. My number one priority in any hotel I stay at is cleanliness. If they had greater assurance that the room was thoroughly cleaned, I would have been much more comfortable in my stay. The bed was cozy and the room was a nice size and layout. I had everything I needed. I hope the owners take note of this and do a better job to assure me that my room is clean.
Lưu trú 1 đêm vào Tháng 2, 2021
Bella trả lời vào 19/03/2021
We are sorry to hear about your experience, Jake! Request to consider this as an off case, as cleanliness is one of the basic priorities in our hotel. Do give us another chance to host you soon and we will ensure that you experience the comfort and hospitality we are known for. Regards, Bella!

10/10 - Xuất sắc

VALERIE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stay here every week always very clean and the man running the hotel is awesome
Lưu trú 1 đêm vào Tháng 2, 2021

10/10 - Xuất sắc

Enrique

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2021
Leo trả lời vào 13/02/2021
Thanks for the positive rating, Enrique! Hope to welcome you again soon. Regards, Alex

10/10 - Xuất sắc

Enrique

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2021
Marie trả lời vào 12/02/2021
Thank you so much for the positive rating, Enrique! Hope to serve you soon with an amazing stay. Regards, Marie!

6/10 - Được

James

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2021
Leo trả lời vào 09/02/2021
Hi, James! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Alex

10/10 - Xuất sắc

Jimmy

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2021
Leo trả lời vào 08/02/2021
Thanks for the positive rating, Jimmy! Hope to welcome you again soon. Regards, Alex

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Okay for the price older hotel not for uppity people for downhome people
Lưu trú 2 đêm vào Tháng 1, 2021
Leo trả lời vào 24/01/2021
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Barbara

8/10 - Tốt

Garrett

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2021
Marie trả lời vào 21/01/2021
Hi, Garrett! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Marie!

10/10 - Xuất sắc

Guadalupe

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great given the price
Even though my husband and I stayed in a smoking room it didnt have the usual lingering stale smoke smell. The room was exceptionally clean and the man at the front desk was always very pleasant, even though he wore a mask i could see that he was still trying to smile at me. The bed was also pretty comfortable! It's something I've come to not expect from hotels/motels but this one gave me the nights rest I needed. I would come back any day!
Lưu trú 1 đêm vào Tháng 1, 2021
Marie trả lời vào 14/01/2021
Hi, Guadalupe! It feels great to see that our guest had a nice stay. We will feel obliged if you give us a chance to serve again. Have an amazing day ahead. Regards, Marie!

6/10 - Được

Macy, Tulsa, OK

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The gentleman working the front desk was very sweet and polite. The room was clean and it was a place to sleep so we didn't have to sleep on the floor at the in-laws' place. Honestly, it provided everything we needed - a clean bed, a hot shower, well-lit parking, and it was a place that allowed our dogs. It's not the Ritz, but I will likely check availability again when we visit the in-laws again. For the price and our needs, it suited us just fine.
Lưu trú 3 đêm vào Tháng 11, 2020
Albert trả lời vào 01/12/2020
Hi, Macy! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay an amazing experience next time. Regards, Albert

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ice storm emergency
Room was perfect for what I needed. Price was great for such short notice if needing a room
Lưu trú 1 đêm vào Tháng 10, 2020
Grace trả lời vào 29/10/2020
Thank you for your sweet words. We hope to give you a consistent service every time. Regards, Grace

10/10 - Xuất sắc

Charlie, Nevada, MO

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great for the price. I needed a bed and shower for 2 nights, and that is exactly what it was. Very practical.
Lưu trú 2 đêm vào Tháng 10, 2020
Leo trả lời vào 20/10/2020
We appreciate your feedback, Charlie! Have a wonderful day ahead. Regards, Joey

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 10, 2020
Leo trả lời vào 06/10/2020
Thanks for the positive rating. Hope to welcome you again soon. Regards, Leo

2/10 - Tồi

VernonShelton, Turlock. California

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I got a text saying they couldn’t accommodate me. So I went to another hotel. I go there the next day and ask why they couldn’t accommodate me. He say they only had two king size beds in two rooms. And one of the room went down. So he didn’t have the room I wanted. After I left an hour later my wife calls me and says they charged you $150 fee for no show. I went back and explain you sent me a text saying you couldn’t accommodate me. You couldn’t get ahold of anyone on there service line after trying 20x. He called the sale rep. I’m still waiting for them to get back to me. Just a horrible unprofessional experience. That property is a dump.
Lưu trú 4 đêm vào Tháng 9, 2020
Leo trả lời vào 26/09/2020
Hi, Vernon! We are sorry to know this, please do not worry, it is our responsibility to get this issue resolved. We have notified the relevant team so that we can resolve this as soon as possible. Regards, Leo

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Cheap and clean
This Oyo property was a rebranded knights inn so it took me a second to find it. After that, check in was easy with a pleasant night man. The room was clean but run down which is fine by me as the price was extremely good. I would stay again.
Lưu trú 1 đêm vào Tháng 9, 2020
Leo trả lời vào 26/09/2020
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to meet your expectations every time. Have a great day! Regards, Leo

2/10 - Tồi

Billy

Lưu trú 1 đêm vào Tháng 9, 2020
Ammy trả lời vào 22/09/2020
Hi, Billy! We regret the inconvenience that may have caused to you. We will try to make your next stay comfortable with us, we believe in continuous improvements. Looking forward to hosting you soon with a delightful stay ahead :) Regards, Leo