Your feedback is much appreciated. Anytime there is a problem you can speak to any of our staff and they will do their best to resolve it. Despite this, we hope that you had a wonderful time in Amsterdam and If you come to Amsterdam in the future we hope that you will stay with us again. Kind regards, Team Citiez

Dear Mr Arsen,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team.We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Warm regards,Team Citiez

Dear Jorge,Thank you for your positive feedback! We're delighted to hear that you appreciated our hotel's convenient location close to the bus (and other public transport to the airport AND citycenter, like tram 17).We hope to welcome you back for another enjoyable stay in the future!Warm regards,Team Citiez

Dear Polina,Thank you for taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations.We would like to clarify a few points mentioned in your review. Firstly, as clearly indicated on the Expedia-website, the complimentary parking applies to the initial entry. The vast majority of our guests, approximately 99%, leave their cars parked for the duration of their stay. For those who need to exit and re-enter, there is a nominal fee of 10 per exit, which is still very affordable compared to standard parking rates in Amsterdam.Regarding the size of the room, you booked our smallest room category (stated on the website of Expedia) at the most favorable price. We understand that these rooms may feel compact. For future stays, we do offer larger rooms with more amenities for a slightly higher rate, which may better suit your needs.As for the neighborhood, we respectfully disagree with your assessment of its safety. Our area is a vibrant and diverse reflection of Amsterdam's melting pot. While it may not resemble the serene countryside of the Veluwe, it offers a unique urban experience typical of our city's dynamic character.We appreciate your feedback and hope you will consider staying with us again, perhaps in one of our larger rooms, to enjoy a different perspective of our hotel and neighborhood.Warm regards,Team Citiez

Dear Nadejda,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our staff strives to make every guest feel welcome and well taken care of, so it's wonderful to know that their efforts made your experience pleasant.Your recommendation means a lot to us, and we're delighted that you would suggest our hotel to others. We look forward to welcoming you back in the future and providing you with another wonderful stay.Warm regards,Team Citiez

Dear Derrick,Thank you so much for your wonderful review! We're delighted to hear that you had a perfect stay in our small double economy room. It's great to know that you found the bed comfortable, enjoyed the TV and air conditioning, and appreciated the quality shower.We understand that space can be a bit tight in our economy rooms, but we're glad it worked well for you. Bringing a small travel kettle is a fantastic idea, and we appreciate you sharing that tip with future guests.We're also pleased to hear that you enjoyed our continental breakfast and found it plentiful and nice. Your kind words and recommendation mean a lot to us.We look forward to welcoming you back on your next visit. Thank you again for choosing to stay with us!Warm regards,Team Citiez

no further commnets :) Thanks Jacob!Regards from Amsterdam,Team Citiez

Hi Tyet,Thank you for sharing your feedback with us. We're delighted to hear that you had a comfortable stay during your time with us.We understand that our location may be perceived as a downside for some guests due to its distance from the city center (only 15 min to the center with tram 17). However, we're pleased that you found our proximity to the tram stop convenient for exploring the city, and that our hotel is conveniently located just a short drive away from the airport.We appreciate your kind words and hope that despite the location, you were able to enjoy your time in our hotel. Should your travels bring you back to the area, we would love to welcome you back for another comfortable stay.Warm regards,Team Citiez

Hi Peter,Many thanks for this nice review, very much appreciated!Regards from Amsterdam,Team Citiez

Wow thanks Thiago, very much appreciated!Regards from Amsterdam,Team Citiez

Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards, Team Citiez

Dear Josue, Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards,

Bam, 5/5, thanks Miles!

Hi Jessica!Thank you so much for your wonderful review! We're thrilled to hear that you had a brilliant stay with us. We're glad that you found our cozy rooms comfortable and enjoyed the tranquility of our hotel. It's fantastic to know that our staff made your stay memorable with their friendliness and accommodating service.We're delighted that you appreciated our convenient location with easy access to tram links and nearby shops and restaurants. Your recommendation means the world to us, and we can't wait to welcome you back for another enjoyable stay. Thank you for choosing to stay with us, and we look forward to hosting you again soon!Regards,Team Citiez

Thanks Greg, very much appreciated! See you next time in Amsterdam.Regards, Team Citiez

Dear Tonhjit,Thank you so much for your thoughtful review! We're thrilled to hear that you found our location convenient, especially with the nearby supermarkets and accessible transportation options. We understand your feedback about the hotel sign being hard to locate at night and will definitely look into improving its visibility to ensure a smoother experience for our guests. We appreciate your valuable input and hope to welcome you back soon for another enjoyable stay!Kind regards, Team Citiez

Thanks for this 5/5 score Tongchit!

Thanks Sarah, very much appreciated, see you next time in Amsterdam.Regards, Team Citiez

Hi Bethany!Thanks for sharing your experience! It's great to hear that you enjoyed the hotel's excellent location and the friendly, helpful staff. While the double room was a bit cozy and lacked handwash, it sounds like you still had a positive stay overall. Your feedback is valuable and will surely help the hotel improve. Thanks for choosing this hotel, and we hope to welcome you back soon for another wonderful stay!Regards,Team Citiez

Hi Graig!Thank you so much for your wonderful review of our hotel! We're thrilled to hear that you had an amazing experience during your stay. It's fantastic to know that you found our petite rooms well suited to your needs as a solo traveler or young couple, and we're delighted that you appreciated the unique touch of each room being named after a different city around the world.We couldn't be happier to hear that our staff exceeded your expectations with their excellent service, and that you found the hotel to be spotless during your stay. Your glowing feedback means the world to us!We're glad that our convenient location and the easy access to the city center via tram added to the enjoyment of your stay. It was a pleasure hosting you, and we can't wait to welcome you back for another memorable experience in the future!Warm regards,Team Citiez

Hi Paul,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our little spot. It's wonderful to know that you found our rooms and common areas clean and nicely decorated, and that you felt welcomed in our inviting lobby area.We're especially grateful for your kind words about our staff, particularly Atila. Providing friendly and helpful service is at the heart of what we do, and we'll be sure to pass along your praise to Atila and the rest of our team.We appreciate you choosing to stay with us and taking the time to share your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay soon. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.Kind Regards,Team Citiez

Dear Emmanuelle. Thank you for the perfect review. It makes us very happy to know that you enjoyed your overall stay with us. If you ever visit Amsterdam again we hope you will choose us again! Kind regards, Team Citiez

Thanks Nico for your comments. You booked the smallest room (as clearly stated on the Expedia-site) for the best price. For only a small amount more, you have a bigger room with more facilities. Hope you had a pleasant stay in Amsterdam.Kind regards,Team Citiez

hi Barbara,Many thanks for your comments. As clearly described on the expedia and hotels.com site, the small room is 12m2. You have booked this room at the most favorable price, for just a small amount more you can get a larger room with more facilities. It's a pity that you describe the area so vaguely, we are in the middle of a melting pot of nationalities, exactly as Amsterdam is intended. Hopefully you had a nice time in Amsterdam. Kind regards, Team Citiez

hi Binal,Many thanks for these nice words! Good to mention that shops are around the corner, you liked the people @Citiez, and that you will book a bigger room next time ;) Regards from Amsterdam,Team Citiez

Hi Owen,Many thanks for these lovely words! It was a pleasure having you as our guest, hope to see you next time in Amsterdam.Kind regards,Team Citiez

Hallo Rebecca,Thank you for these kind words, great to see you back next time!Regards, Team Citiez

hi JOhn,Very much appreciated, thanks!Regards from Amsterdam,Team Citiez

Thanks Andre, very much appreciated, see you next time in Amsterdam!Kind Regards,Team Citiez

Hi Anita,Thank you for your lovely review, Our staff will be happy with your lovely comments. Kind regards,

Hi Patricia, Thank you for your wonderful review. Our staff will be glad to know about your kind comments and we are happy that you were fond of our beautiful clean rooms. Kind regards,

Thanks Ewan!Regards from Amsterdam,Team Citiez

hi Toru,Many thanks for your nice review, very much appreciated :)Regards from Amsterdam and hope to see you next time,Team Citiez

leuk Rabha, dank voor je leuke comments en graag tot een volgende keer :)Met vriendelijke groet,Team Citiez

Thank you very much, we are very glad to read this review. We are happy that you enjoyed your trip over here. We like to see you back!

Hi Noah, Thank you very much for the perfect review. We hope to have the honor of having you as our guest again as soon as possible!

bonjour Sandrine,Merci pour votre message. Dommage que tu n'étais pas satisfait. Vous avez réservé la plus petite chambre au prix le plus avantageux. Pourquoi ne pas réserver une grande chambre moyennant un petit supplément ? Comme clairement décrit sur le site Expedia. Nous aurions aimé vous offrir une chambre plus grande, mais vous auriez dû le signaler à l'hôtel. Le bus rapide de Schiphol à l'hôtel (n 369) et retour est très pratique et ne coûte que 3,50, également clairement décrit sur le site. Rien n'est gratuit... Si la qualité du petit-déjeuner ne vous plaisait pas, nous aurions aimé vous le dire à la réception, mais nous ne pouvons plus y faire grand chose. Heureusement, la plupart des clients trouvent le petit-déjeuner excellent. J'espère que vous avez passé un bon séjour à Amsterdam. Cordialement, L'équipe Citiez

Thank you very much for your review!We hope to see you again!

Hallo Karin,Vielen Dank für Ihre nette Bewertung und wie schön, dass Sie unsere Mitarbeiter, die gute Lage und das ausgezeichnete Frühstück erwähnen. Sehr zufrieden damit. Herzliche Grüße und bis zum nächsten Mal, Team Citiez

Hi Jennavicia,Thanks but please be so kind to let us know what was good and what is to be improved :)Regards, Team Citiez

Hi Paridee, thanks for the 8 out 10!Regards from Amsterdam,Team Citiez

Hi Rose,It was a pleasure having you as our guest. Thanks for the nice words, very much appreciated! See you next time in beautiful Amsterdam.Regards, Jean-Paul

Hi Daniel,Very happy with you as our guest! Thanks and regards, Team Citiez

Schade Gian-Pero, Sie haben das kleinste Zimmer zum günstigsten Preis gebucht. Für einen kleinen Aufpreis hat man für das nächste Mal ein großes Zimmer mit mehr Ausstattung ;) Man hätte auch an der Rezeption nach einem größeren Zimmer fragen können ... verpasste Gelegenheit! Herzliche Grüße, Team Citiez

Hi T,You have booked the smallest room at the cheapest price. For a small additional charge you will have a large room with more amenities next time ;) You could also have asked at reception for a larger room... missed opportunity! The temperature here goes up to 25 degrees, you are used to more, but that is regulated. an extra heater brought it up to 28 degrees, which is really very warm. Soap is available, plenty of space for your bath items around the sink. Nice that you mention our nice employees! Kind regards, Team Citiez

Dear Tania, Thank you for your wonderful review. Paandyar appreciates it a lot and she wishes you a safe trip back home. We are happy that you enjoyed your birthday and we would like to see you soon again! Kind regards,

Hi Zicky, Thank you very much for your kind review. We are happy to read that you loved staying with us. We hope to see you soon again! Kind regards,

Thanks Alex, see u next time!

Thanks Anselme!

Dear Ezzat, Your lovel review is much appreciated. We are glad that you find our location convenient en the connection to the city center easy. We hope that if you visit Amsterdam again you will come to visit us once more or many more times! Kind regards,