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Nhận xét về Dikker & Thijs Hotel

4 out of 5
Dikker & Thijs Hotel
Prinsengracht 444, Amsterdam

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 549/1009 nhận xét" "
Đánh giá 8 - Tốt. 338/1009 nhận xét" "
Đánh giá 6 - Được. 84/1009 nhận xét" "
Đánh giá 4 - Kém. 28/1009 nhận xét" "
Đánh giá 2 - Tồi. 10/1009 nhận xét" "

9,0/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Ann

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
So pleased we booked this hotel, despite reading the reviews about the building work outside which is nearly finishing From the receptionist to the staff in the breakfast room all were so warm and welcoming . Probably the best continental style breakfast in an hotel we’ve had Our group had rooms on the second, third and fifth rooms. All newly refurbished , comfortable beds and very nice bathrooms and toiletries Easy to walk to main places of interest and good resturants Excellent value Thank you
Lưu trú 3 đêm vào Tháng 5, 2024
Andreia trả lời vào 27/05/2024
Dear [Guest's Name],Thank you for your kind review! We're delighted you enjoyed your stay and appreciated our welcoming staff, delicious continental breakfast, and newly refurbished rooms. best regards

6/10 - Được

John, Leland

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
No comment
Lưu trú 1 đêm vào Tháng 5, 2024
Olaf trả lời vào 27/05/2024
Dear John,Thank you for taking the time to share your experience at Dikker & Thijs Hotel. We are delighted to hear your feedback and are pleased to know that you enjoyed your stay with us.Your comments are invaluable to us as we continuously strive to provide the best service and hospitality to our guests. We appreciate your kind words and will share them with our team, who will be thrilled to know their efforts have made a positive impact on your visit.We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you once again for your review and for choosing Dikker & Thijs Hotel.Warm regards,

8/10 - Tốt

Amelia

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient, walkable to main attractions. Bed was very comfy. Toiletries provided. Bath robe provided. Balcony with nice views. Clean Needed to ring the doorbell to be let into the hotel , occasions when there was no one on the desk so had to wait 10 minutes to enter But overall very happy with the hotel and would stay again
Lưu trú 2 đêm vào Tháng 5, 2024
Chantal trả lời vào 23/05/2024
Good morning,Thank you for your review! We're glad you enjoyed the convenient location, comfortable bed, toiletries, bathrobe, and balcony views. We apologize for any inconvenience with the doorbell and wait times. We're happy to hear you'd stay with us again and look forward to welcoming you back.Best regards,

8/10 - Tốt

MAMI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Chantal trả lời vào 24/05/2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

karen, Kyle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel was our little oasis right in the middle of everything. Walking distance to metro stations, shopping and restuarants all around. Beautiful little hotel with super friendly staff. Thank you for your hospitality!
Lưu trú 3 đêm vào Tháng 5, 2024
Chantal trả lời vào 23/05/2024
Good morning,Thank you for your wonderful review! We're thrilled to hear that our hotel served as your oasis amidst the bustling city, with convenient access to metro stations, shopping, and restaurants. We're delighted that you found our hotel beautiful and our staff super friendly. Your kind words mean a lot to us, and we appreciate your gratitude for our hospitality. We look forward to welcoming you back soon!Best regards,

10/10 - Xuất sắc

Colin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Despite construction work out front this hotel was quiet and close to everything.
Lưu trú 3 đêm vào Tháng 5, 2024
Chantal trả lời vào 21/05/2024
Good morning,Thank you for your feedback! We're pleased you found our hotel quiet and conveniently located despite the construction.Best regards,

10/10 - Xuất sắc

David

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Great stay. Staff was friendly, helpful, and professional. The breakfast was amazing, the best I’ve ever had. Thanks for a memorable stay.
Lưu trú 4 đêm vào Tháng 5, 2024
Chantal trả lời vào 18/05/2024
Good morning,Thank you for your fantastic review. We are thrilled to hear that you had a great stay and that our staff made a positive impression with their friendliness, helpfulness, and professionalism.We’re delighted that you enjoyed our breakfast and consider it the best you’ve ever had. Your kind words mean a lot to us.We look forward to welcoming you back for another memorable stay. With kind regards,

6/10 - Được

Alejandra, Tucson

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Chantal trả lời vào 16/05/2024
Thanks for staying with us. We appreciate your feedback!

8/10 - Tốt

Francisco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Chantal trả lời vào 24/05/2024
Thanks for staying with us. We appreciate your feedback!

8/10 - Tốt

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We liked the hotel, very rustic, nice canal view. Had a small balcony so you could sit out. There was construction going on the canal and area which was dirty and noisy but that didn't take away from the stay and it was outside of the hotel purview. Breakfast was excellent. Would stay again
Lưu trú 2 đêm vào Tháng 5, 2024
Chantal trả lời vào 14/05/2024
Good morning,Thank you for your review! We're glad to hear that you enjoyed the rustic charm of our hotel and appreciated the nice canal view from your room's small balcony. We apologize for any inconvenience caused by the nearby construction, but we're pleased that it didn't detract from your overall experience. It's wonderful to hear that you found our breakfast excellent and that you would consider staying with us again. We look forward to welcoming you back in the future!Best regards,

10/10 - Xuất sắc

Kylie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super convenient hotel - walk to the main city area is aboht 20 minutes. Water provided in the room and free breakfast that was great! Our room (209) was pretty tucked away so it was super quiet and ideal. The only thing I didn’t like was having to leave our key with the front desk every time we left and when we got back they never checked ID.
Lưu trú 2 đêm vào Tháng 5, 2024
Chantal trả lời vào 11/05/2024
Good morning,Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel convenient and enjoyed amenities such as the complimentary water in the room and the great breakfast. We're also pleased that you found your room quiet and ideal for your stay. Regarding your concerns about leaving the key with the front desk: We want to ensure our guests feel secure during their stay. While we do check IDs upon key return, we often recognize our returning guests and may not request ID after several times. Your comfort and security are important to us, and we're committed to providing a positive experience. Thank you for choosing to stay with us. With kind regards,

2/10 - Tồi

Amanda

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Chantal trả lời vào 11/05/2024
Good afternoon,Thank you for sharing your feedback. We're sorry to hear that you had a terrible experience. Your satisfaction is important to us, and we apologize for any shortcomings you encountered during your stay. We strive to provide excellent service and will address any issues you faced to prevent similar occurrences in the future. If you would like to discuss your experience further or if there's anything else we can do to improve, please don't hesitate to contact us. We appreciate your feedback and hope to have the opportunity to make things right. With kind regards,

10/10 - Xuất sắc

Armando

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Chantal trả lời vào 24/05/2024
Thank you for choosing to stay with us. We value your feedback!

10/10 - Xuất sắc

Hilarie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall, this was a great property. There was construction going on out front, making it less than appealing, but these things happen. And our room had literally no view (a wall with construction scaffolding). But the room was huge, property is cute, location around has so many restaurant options and great transportation nearby. I'd stay again.
Lưu trú 1 đêm vào Tháng 5, 2024
Chantal trả lời vào 07/05/2024
Good morning,Thank you for your feedback! We're glad to hear that you enjoyed the spacious room, our property's charm, and the convenient location with plenty of dining options and transportation nearby. We apologize for the construction-related inconveniences and the lack of a view from your room. Rest assured, we're working to improve the situation. We appreciate your understanding, and we'd be delighted to welcome you back for another stay in the future! With kind regards,

8/10 - Tốt

Deanna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was lovely. It was an old, historic, building but well maintained. I would caution anyone with accessibility issues that, though there is an elevator, the floor I was on had stairs to get to and from my room.
Lưu trú 3 đêm vào Tháng 4, 2024
Chantal trả lời vào 07/05/2024
Good morning,Thank you for sharing your experience. We're glad to hear that you found the property charming and well-maintained despite its historic nature. However, we appreciate your note about the accessibility challenges due to the layout and internal stairs, even with the elevator. We will consider this feedback as we work to improve the experience for all our guests. We hope you enjoyed your stay and look forward to welcoming you back. If you return, feel free to let us know about any specific needs, and we'll do our best to accommodate them. With kind regars,

10/10 - Xuất sắc

Patricia, Calgary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious, bright and very clean room. Exceptionally thought out amenities with lovely special touches. Staff was beyond helpful, particularly Asif. Highly recommend. Only draw back was canal construction out front which was minor inconvenience.
Lưu trú 3 đêm vào Tháng 4, 2024
Chantal trả lời vào 02/05/2024
Good afternoon,Thank you for your kind review! We're thrilled to hear that you enjoyed your stay and appreciated the spacious, bright, and clean room, along with the thoughtful amenities and special touches. It's wonderful to know that our staff, especially Asif, made your experience even better. We apologize for the inconvenience caused by the canal construction; thank you for your understanding. We look forward to welcoming you back on your next visit! With kind regards,

10/10 - Xuất sắc

Zhiliang

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient location in the center of Amsterdam. About 30-40min walk from Amsterdam Central. Trams stop right in front of the hotel. Walkable to main tourist attractions. Stayed in a nice and spacious top floor with attic ceiling. Staff was very friendly and helpful. Direct us to a place that helped book our last-minute tour to Keukenhof garden during the flower parade weekend frenzy!
Lưu trú 2 đêm vào Tháng 4, 2024
Chantal trả lời vào 30/04/2024
Good morning,Thank you for sharing your experience! It sounds like you had a wonderful stay at the hotel in Amsterdam. The central location with easy tram access and proximity to major tourist attractions definitely seems convenient. We are glad to hear that you enjoyed the spacious top-floor room and appreciated the unique attic ceiling design. It's also fantastic that the staff were so helpful and guided you to book a tour to Keukenhof garden, especially during the busy flower parade weekend. It sounds like you had a memorable trip, and we are sure your review will help others looking for a place to stay in Amsterdam. If you have any more insights or tips for future visitors, we'd love to hear them! Regards,

8/10 - Tốt

Kristina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location was great. Right off a metro line and really close to a lot of things. The quality for the price was pretty good too. You aren't allowed to take the key from the hotel, you have to drop it off and pick it up. One annoying thing was that we always left the "do not disturb" red sign in the door, but they would still come in and clean every day. The first day we had left everything all over the room since we thought no one would be in there. Then they would still proceed to give us new towels every day, etc. Red means don't change out please and don't come in the room with our stuff everywhere.
Lưu trú 4 đêm vào Tháng 4, 2024
Chantal trả lời vào 30/04/2024
Good morning,Thank you for your feedback. We're glad to hear you enjoyed our location and found the price reasonable. We apologize for the inconvenience caused by our housekeeping team ignoring the "do not disturb" sign. This is not the experience we aim to provide, and we'll address this issue with our staff.If you plan to stay with us again, please let us know so we can ensure you have a more private experience. We appreciate your comments and hope to see you again soon. With kind regards,

8/10 - Tốt

PAUL

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff, clean, great central location
Lưu trú 6 đêm vào Tháng 4, 2024
Chantal trả lời vào 30/04/2024
Good morning,Thanks for your review! We're delighted to hear you had a great experience with our staff and appreciated the clean facilities and central location. We look forward to your next visit! with kind regards,

8/10 - Tốt

Dimitri

Lưu trú 1 đêm vào Tháng 4, 2024
Chantal trả lời vào 24/05/2024
Thank you for choosing to stay with us. We value your feedback!

10/10 - Xuất sắc

Jaydene

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location. Large room. Staff very responsive, immediately attending to our inability to use the safe for example. Didn’t have breakfast but appreciated the coffee room to relax and wait in. Highly recommend
Lưu trú 1 đêm vào Tháng 4, 2024
Chantal trả lời vào 25/04/2024
Good morning,Thank you for your positive review! We're glad to hear that you enjoyed our location and that our staff could assist you quickly. It's great that you found the coffee room relaxing. We appreciate your recommendation and hope to welcome you back soon!with kind regards,

10/10 - Xuất sắc

John

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A lovely hotel. Not sure the photos do it justice. Nice, open & big rooms. Cool design.
Lưu trú 1 đêm vào Tháng 4, 2024
Chantal trả lời vào 25/04/2024
Good morning,Thank you for your kind words! We're delighted that you enjoyed our hotel, and it's great to hear that you appreciated our spacious rooms and unique design. We hope to welcome you back for another lovely stay!Regards,

4/10 - Kém

Harold, Tulsa

Đi theo nhóm, Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We booked a canal view room, but when we arrived had been put into another room at the very back of the hotel with two small windows overlooking nothing. We were told Expedia never apprised them of canal view room, and the hotel was full. We would have moved, but Amsterdam was full too, as it was tulip season. The first floor reeks of mould. It is horrible and dangerous, and air freshener is sprayed regularly to mask it, which is also unpleasant to breathe. The canal just outside was under renovation, so the entrance to the hotel was torn up and muddy. Construction started at 7.30 every morning, and was loud and disruptive. The front desk staff wasn’t particularly helpful, and often officious. With taxes, our room cost $500/night, and for that money was horrible. The entire hotel is dated and very old fashioned. The location is terrific, though. I would never stay here again and would recommend you find something far nicer for the money.
Lưu trú 3 đêm vào Tháng 4, 2024
Chantal trả lời vào 26/04/2024
Good morning,Thank you for your review. We apologize for the inconveniences you experienced during your stay. While we understand that it was not the experience you were expecting, we hope that waiving the tourist tax helped to ease some of the discomfort. We appreciate your feedback and are committed to making improvements. We're sorry that this was your experience with us, and we hope you find a more enjoyable stay on your next visit, whether here or elsewhere. With kind regards,

6/10 - Được

Josh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great location. It was central to many things we wanted to do in Amsterdam. Unfortunately, we booked a canal view room and there was construction fully blocking the beautiful view. The entrance to the hotel is directly in the construction as well. The mattresses were also very hard.
Lưu trú 2 đêm vào Tháng 4, 2024
Chantal trả lời vào 25/04/2024
Good morning,Thank you for your feedback. We're glad to hear that you found our location convenient, but we're sorry that the construction and mattress comfort affected your experience. We understand how important a view and a comfortable bed are to a pleasant stay, and we apologize for not meeting your expectations in these areas. We appreciate your comments and will use them to improve our guest experience. If you're planning to visit again, we'd be happy to ensure a more comfortable stay for you.With kind regards,

10/10 - Xuất sắc

Wai Ying

Đi cùng bạn đồng hành
Staff super helpful and friendly, the room is super big. Location is great.Everything is perfect.
Lưu trú 1 đêm vào Tháng 4, 2024
Chantal trả lời vào 25/04/2024
Good morning,Thank you for the fantastic review! We're thrilled that you enjoyed your spacious room and our great location. It's wonderful to hear that our staff was helpful and friendly. We're delighted that everything was perfect for you, and we hope to see you again soon!Kind regards,

8/10 - Tốt

Yvette

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is nice but you have to know it is not a fancy one, it is an old style house and you feel the old age in it. Location is super great and rooms and breakfast were great!! Staff and owner were very welcoming and nice. The down thing is that there was big construction exactly by the main door of the hotel which made our life very hard especially we were moving with our luggage.
Lưu trú 1 đêm vào Tháng 4, 2024
Chantal trả lời vào 25/04/2024
Hello,Thank you for your feedback. We're glad you enjoyed our great location, as well as the rooms and breakfast. It's also wonderful to hear that our staff and owner made you feel welcome. However, we're sorry that the construction near our entrance caused difficulties, especially with your luggage. We appreciate your understanding, and we'll work to minimize the impact of such disruptions on our guests. Thank you for staying with us, and we hope to see you again under better circumstances.with kind regars,

8/10 - Tốt

Felipe

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location room and cleaning
Lưu trú 2 đêm vào Tháng 4, 2024
Chantal trả lời vào 25/04/2024
Good afternoon,Thank you for your review! We're thrilled that you enjoyed our excellent location and were pleased with the room and cleanliness. We look forward to welcoming you back for another great stay! Regards

10/10 - Xuất sắc

Aleysha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Chantal trả lời vào 24/05/2024
Thank you for being our guest. Your feedback is highly appreciated!

10/10 - Xuất sắc

Hefin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful building tastefully decorated to highlight it's past, present and future. Wonderful hotel staff and service where nothing is to much trouble. Comfortable, clean and spacious rooms also. Excellent location with access to all areas of central Amsterdam whether you choose to work or travel by public transport. Would highly recommend this hotel to anyone.
Lưu trú 5 đêm vào Tháng 4, 2024
Chantal trả lời vào 26/04/2024
Good morning,Thanks for the review! We're glad you enjoyed our mix of historic and modern design, as well as our excellent service and staff. It's great to hear you found the rooms comfortable and clean. Our central location in Amsterdam is definitely a plus. Thanks for recommending us—we hope to see you again soon! Regards,

6/10 - Được

Michael

Ok for an old hotel
Lưu trú 2 đêm vào Tháng 4, 2024
Chantal trả lời vào 26/04/2024
Thanks for your review.

10/10 - Xuất sắc

Rosa Maria

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy buen hotel. La habitación bastante grande y cómoda. Cerca de varios puntos de interés de Amsterdam y cerca de la parada del bus.
Lưu trú 3 đêm vào Tháng 3, 2024
Chantal trả lời vào 26/04/2024
Buenos dias,Gracias por su reseña. Nos alegra que le gustara el hotel. Es genial saber que encontro la habitación espaciosa y cómoda. Además, la ubicación cerca de varios puntos de interés y de la parada de autobús es un plus. Esperamos verla de nuevo pronto. Cordialmente,

10/10 - Xuất sắc

Jeff

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Construction taking place outside the hotel
Lưu trú 3 đêm vào Tháng 4, 2024
Chantal trả lời vào 26/04/2024
Good morning,Thanks for your review! We hope you had a great experience despite the construction outside. We look forward to welcoming you back! Regards,

8/10 - Tốt

Helene Inger Kristina Johnsson

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location
Lưu trú 2 đêm vào Tháng 3, 2024
Chantal trả lời vào 30/04/2024
Good morning,Thank you for your review! It's great to hear you enjoyed our location. We hope it added to the convenience of your stay, and we look forward to welcoming you again soon. Regards,

10/10 - Xuất sắc

Henry

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice and for a reasonable price. Didn't get chance to explore all the amenities on offer but what we saw was great
Lưu trú 1 đêm vào Tháng 3, 2024
Gencer Yilmaz trả lời vào 03/04/2024
Dear Henry,It's wonderful to hear that they enjoyed their stay! We're delighted to know that you had a great experience If there's anything we can do to make their next visit even more enjoyable, please don't hesitate to let us know.Kind regards,Gencer YilmazGeneral Manager

8/10 - Tốt

Cynthia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Property overall is great! Street noise is very loud. Most of our 7 nights there was music, partying in the streets until 4am. Amenities are very minimal, and you must turn in your room key every time you leave the hotel, which is a pain at times. Building is a little dated, but cleanliness was top notch. Would recommend
Lưu trú 7 đêm vào Tháng 3, 2024
Gencer Yilmaz trả lời vào 03/04/2024
Dear cynthia,It sounds like despite some drawbacks, you still had a generally positive experience at the property. While street noise and minimal amenities can be inconvenient, it's great to hear that the cleanliness was top-notch and that you found the overall property to be great. Your feedback about the dated building and the inconvenience of turning in the room key is valuable, and it's good to know that you would still recommend the place despite these issues. Thank you for sharing your thoughts!Kind regards,Gencer YilmazGeneral Manager

10/10 - Xuất sắc

Geneva, Lynnwood

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I only stayed one night at this hotel but I wish I would’ve had more nights here! The location is perfect - walking distance to pretty much everything. A little further to the city center where I stayed earlier in The week but definitely walkable. My room had the view of the canal - was lovely to wake up to the sunrise shining over the buildings. The room had everything I needed and the bed was very comfortable! The hotel has construction work in the front which might be bothersome to some travelers but I didn’t mind it too much. Rafi? (Raphy?) he checked me and was very friendly. I’d definitely would recommend this hotel!
Lưu trú 1 đêm vào Tháng 3, 2024
Gencer Yilmaz trả lời vào 03/04/2024
Dear Geneva,That sounds like a fantastic experience! It's wonderful to hear that you enjoyed your stay at the hotel, despite the minor inconvenience of construction work.Thank you for sharing your recommendation!Gencer YilmazGeneral Manager

10/10 - Xuất sắc

Patricia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There’s construction outside the hotel and the canal is closed. It’s kind of inconvenient but at the same time feels more safe and quiet at this moment. Facilities were veer clean. In the middle of the city with excellent transportation . I recommend it! Staff was super helpful and friendly
Lưu trú 2 đêm vào Tháng 3, 2024
Gencer Yilmaz trả lời vào 03/04/2024
Dear Patricia,Thank you for sharing your experience! It's unfortunate about the construction and canal closure, but I'm glad to hear that it's creating a safer and quieter environment. It's fantastic that the facilities were very clean and that the hotel is centrally located with great transportation options. Your recommendation means a lot!Kind regards,Gencer Yilmaz

10/10 - Xuất sắc

aizar omar

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel, super staff, friendly people in special a Spanish Lady at reception, and two wonderful latin girls at restaurant. Amazing room with nice amenities like nespresso coffeemaker, frigo bar with complimentary sodas, water, wine and beer. Wonderful salon to take a coffee or tea (also complimentary). Amazing buffet $20€. Train just outside the hotel. Super wakeable. With tons of options for eat, or shop. Definitely an excellent hotel.
Lưu trú 2 đêm vào Tháng 3, 2024
Gencer Yilmaz trả lời vào 03/04/2024
Dear Aizar,Thank you for your feedback! We're thrilled to hear that you enjoyed your stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to know that you found our staff friendly and accommodating. We look forward to welcoming you back on your next visit!Kind regards,Gencer YilmazGeneral Manager

10/10 - Xuất sắc

Catherine, weehawken

Lưu trú 1 đêm vào Tháng 3, 2024
Chantal trả lời vào 24/05/2024
Thank you for being our guest. Your feedback is highly appreciated!

10/10 - Xuất sắc

Justus

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great location to tons of bars and restaurants and the museums!
Lưu trú 3 đêm vào Tháng 3, 2024
Chantal trả lời vào 26/04/2024
Good morning,Thanks for your review! We're glad you enjoyed our location near the bars, restaurants, and museums. We hope to see you again soon for another great stay! Regards,

10/10 - Xuất sắc

Megan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very unique and great location. Parking availability is horrible.
Lưu trú 2 đêm vào Tháng 3, 2024
Dikker & Thijs Team trả lời vào 17/03/2024
Dear Megan,Thank you for your feedback.We're glad you found our hotel's location unique and great. We apologize for any inconvenience regarding parking availability. Your feedback is valuable to us as we strive to improve our services.We hope to have the chance to welcome you back for a better experience in the future.Kind regards,Dikker & Thijs Team

10/10 - Xuất sắc

Avery

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dikker & Thijs Team trả lời vào 12/03/2024
Dear Avery,Thank you for staying with us. We are glad that you have enjoyed your stay at Dikker & Thijs Hotel Amsterdam. Your overall feedback is much appreciated.Kind regards,Dikker & Thijs Hotel Team

6/10 - Được

Mads

Lưu trú 4 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

KWOK TUNG

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel. Beside canal and very close to the old two centre. Close to museum quarter. Clean. Rooms and building in keeping with Amsterdam historical architecture
Lưu trú 2 đêm vào Tháng 2, 2024
Bruno trả lời vào 29/02/2024
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel lovely and enjoyed its picturesque location beside the canal, as well as its proximity to the old town center and the museum quarter.Maintaining cleanliness and preserving the historical architecture of Amsterdam are top priorities for us, and we're thrilled that you found our rooms and building in harmony with the city's rich heritage.We look forward to the opportunity to host you again for another memorable stay.Best Regards,Bruno

10/10 - Xuất sắc

Ivan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ótima escolha
Hotel muito bem localizado! Quarto amplo, limpo com cama confortável! Pessoal da recepção e do café muito prestativo e simpático! Café da manhã com muitas opções e produtos de qualidade! Meu único porém é a água da ducha cuja temperatura é de difícil regulagem! Recomendo!
Lưu trú 3 đêm vào Tháng 2, 2024
Bruno trả lời vào 29/02/2024
Dear Guest,Thank you for your kind words regarding your recent stay at our hotel. We are thrilled to hear that you found our hotel lovely and appreciated its proximity to the canal and the old town center. It's great to know that you found our location convenient for exploring the museum quarter and other attractions.We take pride in maintaining the cleanliness of our rooms and preserving the historical architecture of Amsterdam, and we're delighted that you noticed and appreciated these aspects.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best Regards,Bruno

10/10 - Xuất sắc

stephane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Parfait , déjeuner très bon !
Lưu trú 4 đêm vào Tháng 2, 2024
Bruno trả lời vào 29/02/2024
Cher(e) Client(e),Nous vous remercions sincèrement d'avoir partagé votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez trouvé notre hôtel parfait et que vous avez apprécié votre déjeuner. La satisfaction de nos clients est notre priorité absolue, et vos aimables mots nous encouragent à maintenir nos normes élevées de service et de qualité.Nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour tout aussi agréable à l'avenir.Cordialement,Bruno

8/10 - Tốt

Miss Sonia

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We thoroughly enjoyed our stay. We had a room that faced the Main Street, so it was great to people watch. The room was very big and the bathroom was clean. The rooms are a little bit outdated, and could use some TLC. The staff were great, but on 2 occasions we were stranded outside at night for more than 10-15mins becaus there was no one at the desk and they take your room key. I did not like the fact that everytime you leave the building you have to leave your room key behind.
Lưu trú 4 đêm vào Tháng 12, 2023
Bruno trả lời vào 29/02/2024
Dear Guest,Thank you for sharing your experience with us. We are pleased to hear that you thoroughly enjoyed your stay and appreciated the room facing the Main Street, offering a great opportunity for people-watching. Your compliments about the spacious room and clean bathroom are much appreciated.We apologize for any inconvenience caused by the outdated appearance of the rooms and any lack of attention to detail. Rest assured, your feedback will be taken into consideration for future improvements.Regarding your experience with the staff, we apologize for the inconvenience you faced when being stranded outside at night due to the absence of someone at the front desk. We will address this issue with our team to ensure it does not happen in the future. Additionally, we understand your concern about leaving your room key behind each time you leave the building and will review our policies to see if there are alternative solutions that can be implemented.Your feedback is valuable to us as it helps us to continually improve our services and facilities. We hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.Best Regards,Bruno

10/10 - Xuất sắc

Alicia

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great value, very clean, wonderful staff, large room, incredible neighborhood!
Lưu trú 3 đêm vào Tháng 2, 2024
Bruno trả lời vào 29/02/2024
Dear Guest,Thank you for your glowing review! We are delighted to hear that you found our hotel to be great value, very clean, and that you appreciated our wonderful staff. It's fantastic to know that you enjoyed the spacious room and found our neighborhood incredible.We strive to provide our guests with exceptional value, cleanliness, and service, and your kind words are a testament to our efforts.We look forward to welcoming you back for another memorable stay in the future.Best Regards,Bruno

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ
Dikker and Thijs in Amsterdam
Phone and coffee machine in the room are both useless. Unable to phone out at all. Why put a phone there if you can't use it as a phone? Same with the coffee machine that didn't work with provided capsules.. There's free coffee in the lounge from a much better machine that grinds your beans. Nice location, decent bathtub, and noisy heating. There was a power outage and construction on the Canal in front of the hotel. Had a back room, if you are on the street, it might be noisy for you late. Good size room, breakfast is standard, ok.
Lưu trú 2 đêm vào Tháng 1, 2024
Bruno trả lời vào 29/02/2024
Dear Guest,Thank you for taking the time to provide feedback on your recent stay. We apologize for the inconvenience you experienced with the phone and coffee machine in your room. Your comments regarding the functionality of these amenities have been duly noted, and we will investigate the issues to ensure they are rectified promptly.We appreciate your understanding regarding the power outage and construction in front of the hotel, which unfortunately were beyond our control. We regret any disturbance caused by these external factors.We're pleased to hear that you found the location convenient and enjoyed the amenities such as the bathtub and the size of the room. However, we apologize for any discomfort caused by the noisy heating system.Your feedback is invaluable to us, and we will use it to improve the overall guest experience. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Best Regards,Bruno

8/10 - Tốt

Percival

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Top locatie goed hotel met een goed ontbijt
Lưu trú 1 đêm vào Tháng 1, 2024
Bruno trả lời vào 29/02/2024
Beste Gast,Hartelijk dank voor uw vriendelijke woorden over ons hotel. We zijn verheugd om te horen dat u onze locatie top vond en genoten heeft van ons heerlijke ontbijt. Het is ons doel om onze gasten een geweldige ervaring te bieden, inclusief een comfortabele accommodatie en een smakelijk ontbijt.We hopen u in de toekomst opnieuw te mogen verwelkomen voor nog een aangenaam verblijf.Met vriendelijke groet,Bruno