Nhà hàng

Nhận xét về ibis Amsterdam Centre

3 out of 5
ibis Amsterdam Centre
Stationsplein 49, Amsterdam

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 521/1222 nhận xét" "
Đánh giá 8 - Tốt. 392/1222 nhận xét" "
Đánh giá 6 - Được. 193/1222 nhận xét" "
Đánh giá 4 - Kém. 73/1222 nhận xét" "
Đánh giá 2 - Tồi. 43/1222 nhận xét" "

8,4/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

7,6/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Rowena Foo Yoke

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Locality is excellent... Staff are all friendly and breakfast is good also..will stay again for sure.tq
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very central location 2min from train station.
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Thanh Tam, Kirkland

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Không thích: Sạch sẽ
Nothing great. Just ok
Lưu trú 1 đêm vào Tháng 2, 2024

8/10 - Tốt

Niklas

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
das zimmer war über dem Bahnhof
Lưu trú 4 đêm vào Tháng 5, 2024

8/10 - Tốt

Sean, Worcester Park

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Chris

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Right next to Amsterdam train station making it ideal for a city break and then getting back to the airport with minimal fuss.
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Felicity

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Bryce

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was an ok hotel but it is located directly above some train rail lines. Rooms are small.
Lưu trú 2 đêm vào Tháng 5, 2024

6/10 - Được

Mario, Los Angels

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
No tv capsule hotel
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Jane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Just need to comment on how extremely helpful and friendly Marjan at the front desk was. She helped us enormously!
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Daniel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing staff
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Daniel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The lobby staff are amazing!
Lưu trú 2 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Daniel,Thank you for such a great review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Andrea

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Right beside the train station and easy to walk to the old city. Grocery store across the canal/street.
Lưu trú 3 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Andrea,Thank you for such a positive review.It brings us immense pleasure to know that our proximity to the train station and the old city greatly facilitated your stay. We're delighted that the cleanliness of our rooms and the overall condition of our hotel met your expectations.While we note your rating on room amenities, we would like to highlight that our rooms are equipped with features designed for a comfortable stay, such as comfy beds and smart TVs, although we understand that preferences can vary.Our team strives to provide exemplary service, and your acknowledgment of their efforts is greatly appreciated.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

6/10 - Được

David

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location for walking to the Damrak and attractions
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Graham

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
place was typical European small compared to North America, but the location was excellent .The place was clean and staff were awesome . You could walk to a lot of highlight destinations from the Hotel. I would say there again if I went to Amsterdam. It was about a two minute walk from theCentral Train station.
Lưu trú 2 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Graham,Thank you for such a great review.It is heartening to know that the central location of ibis Amsterdam Centre contributed positively to your experience, allowing you to easily explore the highlights of Amsterdam. We also take pride in our team's dedication to service, and are thrilled to hear that their efforts resonated with you.While our rooms are designed in the European style, it is rewarding to see that this aspect did not detract from the overall enjoyment of your stay, thanks to the cleanliness and amenities provided.We are grateful for your intentions to choose us again for future visits; it is always a pleasure to host appreciative guests like yourself.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

8/10 - Tốt

Albert

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room had decent views. Room was very small for the money I spent. Bar was nice place to relax and have a drink after a long day
Lưu trú 2 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Albert, Thank you for taking the time to review your stay.We are delighted to hear that you found our bar a pleasant place to unwind and that our service met your expectations, reflecting the high standards we strive for at ibis Amsterdam Centre.However, we regret to hear that the room size did not align with your expectations, especially considering the financial outlay. While our cosy rooms are designed to be compact and efficient, as detailed in our descriptions, we understand that the perception of value can vary from guest to guest. Moreover, we are sorry if the room size impacted your overall experience with us.It is gratifying to note that the condition of our hotel was to your satisfaction, and we hope that the views provided a pleasant backdrop during your stay.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

6/10 - Được

Terry

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
I liked how central it was to the downtown area. I didn’t like only having one pillow per bed, how small our room was, or having a tv yet no cable services.
Lưu trú 3 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Terry, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you appreciated the central location of our hotel, which indeed makes exploring Amsterdam quite convenient.We regret to hear about your dissatisfaction with the pillow quantity and room size. While our cosy rooms are designed to maximize space and efficiency, we understand that preferences can vary. We offer additional pillows upon request at the reception to enhance your comfort. Additionally, our televisions are equipped with Smart TV features ready to connect, offering access to various international channels, although we do not provide traditional cable services.We are continually striving to provide a comfortable and enjoyable experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Michelle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have stayed here before and we will stay here again and again
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Esmeralda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Did not like that the locker is not safety
Lưu trú 1 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Esmeralda, We would like to thank you for this review about your recent experience in our hotel.It is heartening to learn that you were pleased with our room cleanliness, hotel condition, service, and the amenities provided in your room. However, we regret to hear that you felt the locker did not meet your expectations for safety. At ibis Amsterdam Centre, we prioritize the security of our guests’ belongings and offer lockers for peace of mind. We understand that feeling secure is essential, and we are continuously looking into ways to ensure our guests feel confident in the safety of their possessions while staying with us.We are delighted that the rest of your experience was positive, and we would like to extend an invitation for a future visit, hoping to exceed your expectations in all aspects.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Timothy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pleasant facility to start a trip from.
Lưu trú 1 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Timothy, Thank you for taking the time to review your stay.Your commendations regarding the pristine cleanliness of our rooms, the impeccable condition of ibis Amsterdam Centre, the excellence in service, and the quality of our room amenities are truly appreciated. It is heartening to know that the efforts of our dedicated team have not gone unnoticed and contributed to a memorable start to your journey. Thank you for highlighting the aspects that made your stay with us a delight.Should your travels bring you back to Amsterdam, we would be honored to welcome you again to ibis Amsterdam Centre for another exceptional experience.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

6/10 - Được

Rudy

The rooms are very small and not very clean
Lưu trú 2 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Rudy, Thank you for taking the time to review your stay.While we are pleased to hear about aspects of your stay that met your expectations, we regret that you found our rooms to be on the smaller side. Our cozy rooms are designed to maximize space and functionality, which is appreciated by many of our guests seeking convenience and value in the heart of the city.We are concerned to hear your remarks regarding cleanliness, as we pride ourselves on maintaining high standards of hygiene and cleanliness for all our guests. Our team is dedicated to ensuring that every room is thoroughly cleaned daily, and we regret if this was not reflected during your stay.We continuously strive to deliver comfortable and enjoyable experiences, and we are grateful for the opportunity to improve. Your insights are invaluable to us, and we will take them to heart.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

6/10 - Được

Paul

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Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Next door to Centraal train station - can't beat the location if you're taking a lot of trains, trams or subway trips. Didn't try the bar or breakfast facilities. Lease expensive rooms are small, but comfortable.
Lưu trú 3 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Paul, Thank you for taking the time to review your stay.It is wonderful to know that our proximity to the Centraal train station greatly contributed to the convenience of your travels. Thank you for highlighting the condition and cleanliness of our hotel, which we take great pride in maintaining to high standards.However, we are sorry to hear that the room size did not fully meet your expectations. Our cosy rooms are indeed designed to be compact and efficient, providing all the necessary comforts within a smaller space. We regret that you found the service and room amenities to be less than satisfactory. While we do not offer minibars in our rooms, our guests can enjoy a variety of international channels on our Smart TVs, and we always strive to provide excellent service to ensure a pleasant stay. As for the bar and breakfast facilities, should you decide to give them a try during your next visit, we believe they will enhance your experience with us.Once again, we appreciate your comments, as they are crucial in our continuous efforts to improve our guest experience. Thank you for choosing ibis Amsterdam Centre.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

10/10 - Xuất sắc

martha, chula vista

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Está muy cerca del centro y lugares de intereses a pie es todo el recorrido a 5 min de la estación del tren El desayuno muy completo y muy bueno Si lo recomiendo ampliamente
Lưu trú 3 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Estimada huésped,Muchísimas gracias por la excelente valoración que le otorgó al ibis Amsterdam Centre.Nos complace enormemente saber que nuestra ubicación cercana al centro y a la estación de tren fue conveniente para su visita a la ciudad. Es gratificante también que haya disfrutado del desayuno y que destaque su calidad.Apreciamos mucho su recomendación y nos alegra que los servicios y la limpieza de la habitación hayan cumplido con sus expectativas, reflejando nuestro compromiso con la excelencia.Nos enorgullecemos de mantener nuestras instalaciones en óptimas condiciones y, aunque no mencionó ningún inconveniente específico respecto a la condición del hotel, siempre estamos atentos a cualquier oportunidad de mejora. La satisfacción de nuestros huéspedes es nuestra mayor prioridad y comentarios como el suyo nos motivan a seguir trabajando con pasión.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Walter

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Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Location was near trams and train station
Lưu trú 4 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Walter,Thank you for such a great review.Knowing that our central location, conveniently close to trams and Amsterdam Central Station, greatly contributed to your satisfaction fills us with pride. It is our aim to provide a prime starting point for our guests to explore the city with ease.We're also thrilled to hear that you found the condition of our hotel to be up to standard. Our team works tirelessly to maintain the quality and cleanliness of our facilities, and we're glad that our efforts have resonated with you.At ibis Amsterdam Centre, we strive to create a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we have succeeded during your stay. Should your travels bring you back to our vibrant city, we hope to be your hotel of choice once again.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

8/10 - Tốt

Adam

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
utilitarian, small functional rooms, limited amenities, good for a work or traveler with simple needs, my spouse hated it but that’s typical. Location is why you pick it, 2 minutes to train, 5 to shop or RLD. I’d stay again but wife wouldn’t. A coffee machine in room would really be nice though.
Lưu trú 3 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Adam, Thank you for taking the time to review your stay.It is heartening to hear your appreciation for our functional rooms and the convenience of our prime location, just moments away from central transport links and shopping areas.While our rooms are designed with a modern, utilitarian approach to maximize both comfort and practicality, we are sorry to hear that you found the size and amenities not to your spouse's liking. We aim to ensure our guests have all they need for a comfortable stay, and we regret any inconvenience caused. As for the desired coffee machine, we acknowledge your suggestion and understand that such amenities contribute to a more enjoyable stay. We'll certainly take your feedback into consideration for future improvements.Your positive comments on room cleanliness, hotel condition, and service are greatly appreciated, as our team works diligently to maintain high standards. We're glad these aspects contributed to a satisfactory experience. Should you consider giving us another chance, we would be delighted to welcome you back to ibis Amsterdam Centre, ensuring a stay that both you and your wife will thoroughly enjoy.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

8/10 - Tốt

Thomas, Ajax

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient to Central Station. Breakfast option was great. Satisfied with my stay.
Lưu trú 1 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Thomas,Thank you for such a great review.It is gratifying to hear that you found our location convenient for your travels around Central Station and that our breakfast options were to your satisfaction.While we are pleased with your positive comments, we noticed your rating of our hotel condition and would like to assure you that ibis Amsterdam Centre is committed to maintaining high standards. Our latest renovations were completed in 2021, ensuring our facilities remain modern and welcoming.Your commendation of our service is greatly appreciated. Our team strives to provide exceptional hospitality, and we are delighted to have met your expectations. Thank you for recognizing our commitment to cleanliness; our housekeeping staff takes great pride in maintaining our rooms to the highest standard.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

8/10 - Tốt

Keith

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location, location, location! That said, at check-in we were got hit up for 74.48 Euros worth of extra charge for our two night stay. Three people in a room was tight but do-able. Staff was nice and helpful. Good view of the channel out the window.
Lưu trú 2 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Keith, Thank you for taking the time to review your stay.It is gratifying to learn that our staff's helpfulness and the view from your room contributed positively to your experience with us. However, we regret to hear about the unexpected extra charge during check-in. Our pricing policy aims to be transparent, and we apologize for any confusion caused. Please rest assured that our team is committed to providing accurate information to our guests. We are also pleased that you found the room cleanliness and overall condition of the hotel to your satisfaction. We continuously strive to maintain high standards of cleanliness and upkeep for the comfort of our guests. Although our rooms are designed to be space-efficient and cozy, we understand that preferences on room size may vary. We hope that the functionality of the room still provided you with a comfortable stay. The positive remarks on the service quality are much appreciated, and we will continue to uphold the high standards that ibis Amsterdam Centre is known for.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
In the central
Lưu trú 1 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear David,Thank you for such a great review.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

8/10 - Tốt

Katharine

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
This was a very convenient location and staff was great. We had no towels in the bathroom, however, which we found out after one in our party was already in the shower.
Lưu trú 1 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 07/05/2024
Dear Katharine, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location convenient and our staff welcoming. It is always encouraging to learn that guests appreciate the efforts of our dedicated team.We regret to hear about the oversight regarding towels in your bathroom. Please accept our apologies for any inconvenience this caused. Our team strives to ensure that all aspects of our guest's stay are attended to, and we are sorry for this lapse. We are committed to providing complete comfort and convenience, and we have taken note of your experience to prevent such occurrences in the future.We are grateful for your positive remarks on our service and hope that these aspects of your stay left you with a favorable impression. At ibis Amsterdam Centre, we continuously aim to provide a high-quality experience for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

6/10 - Được

Louise

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was a bit too small, especially the bathroom.
Lưu trú 1 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 07/05/2024
Dear Louise, We would like to thank you for this review about your recent experience in our hotel.We appreciate your feedback regarding the size of our rooms and bathrooms. Our hotel offers various room sizes, including the Cosy rooms which are indeed smaller in size. These rooms are designed to provide a comfortable and affordable stay for our guests. For future visits, you may consider booking one of our larger room options, such as the Standard or Family rooms, which offer more space and additional amenities. We apologize for any inconvenience you may have experienced during your stay.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

4/10 - Kém

Christina

Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Requested early check in in advance. In my room at 2:59. Check in was at 3. Beds uncomfortable. One very used pillow. A paper cup to drink out of. Towels were like sand paper. No phone in room or night light in bathroom. After a l o n g of travel had to go back downstairs to wait in line again to request more pillows. Carpet in hallways was filthy. N o t a good place to stay but was the closest place to train station.
Lưu trú 1 đêm vào Tháng 5, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Dear Christina,Thank you for taking the time to share your review.Your feedback is valuable to us as it helps us to continuously improve the service we offer. We're glad that we could accommodate your request for an early check-in.However, we apologize if the comfort of our beds did not meet your personal preference. Our beds are the 'Sweet Beds by Ibis', designed to offer a restful sleep. Additionally, we provide extra pillows upon request at the reception to ensure our guests' comfort. We regret to hear that the towels did not provide the softness you expected, and we are surprised by your comment on the carpet cleanliness as our housekeeping maintains strict daily cleaning protocols. Please rest assured that providing a clean and comfortable environment is a top priority for us.We also note your comments regarding in-room amenities. Our rooms are equipped with essential conveniences, and while we do not offer a minibar or a phone in the rooms, we ensure that our front desk is staffed 24/7 to assist with any guest queries. We provide a safety deposit box for the security of our guests' belongings, and our double-glazed windows are designed to minimize noise. We understand that after a long journey, any inconvenience can be amplified, and we are sorry this was the case with your experience.We are always striving to offer our guests the highest standard of service, and we would be grateful for the opportunity to welcome you back and make your next stay a pleasant one.We hope we can provide you with an improved stay in the future.Kind regards,Natasa Duricic, Operations Manager

8/10 - Tốt

Thomas

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Smallest room and bathroom.
Lưu trú 3 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 07/05/2024
Dear Thomas, Thank you for taking the time to review your stay.We are delighted to hear that the cleanliness of our hotel and the level of service provided by our staff met your expectations and contributed positively to your stay.However, we regret that the room and bathroom size did not fully meet your satisfaction. Our cosy rooms are designed to be compact and efficient, offering a modern, colorful decor and essential amenities for a comfortable stay, as reflected in our hotel description. We understand that preferences vary, and we strive to accommodate our guests' needs within the constraints of our urban location.Should you decide to stay with us again, we would be happy to assist you in selecting a room that better suits your preferences, including those with a view of the river, which are located on the higher floors and offer additional amenities. At ibis Amsterdam Centre, we are committed to providing a pleasant experience for all our guests.We are looking forward to welcoming you again. All the best!Natasa Duricic, Operations Manager

10/10 - Xuất sắc

PHILIP PAUL, Nashua

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was nice to meet people from all over the world who worked here. Excellent breakfast but no other meals. Two different elevators to get to our room in the rear building. Friendly staff. Right next to the train station and Trams/Trollies.
Lưu trú 11 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 07/05/2024
Dear Philip,Thank you for such a great review.It is heartening to know that our staff's global diversity contributed positively to your stay, reflecting the inclusive spirit of ibis Amsterdam Centre.We take pride in our comprehensive breakfast offerings and are elated that they exceeded your expectations. While we may not offer a full dining menu, our convenient pizza selection provides a tasty alternative for evening meals.Your commendation of our friendly staff, pristine rooms, and the overall condition of our hotel is immensely rewarding to us. The proximity to the train station and trams is indeed one of our prized features, and we are glad it added value to your stay. We also appreciate your acknowledgment of our room amenities, although we are curious to know if there was anything specific you felt could be enhanced.Lastly, we understand navigating multiple elevators may have been unexpected, and we hope this aspect did not detract significantly from your overall experience.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

6/10 - Được

Richard

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The rooms were very small. I couldn’t turn around in the bathroom and kept stubbing my toe on the bed frame when walking in the room. Room was overpriced for the size.
Lưu trú 1 đêm vào Tháng 4, 2024

8/10 - Tốt

Jerome

Thích: Nhân viên & dịch vụ
No comfortable room chair
Lưu trú 2 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 07/05/2024
Dear Jerome,Thank you for such a great review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to a return visit from you in the future.Best wishes,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Rodger

Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Eva

Thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 07/05/2024
Beste Eva,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Tot weerziens.Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Philip

Lưu trú 3 đêm vào Tháng 4, 2024

8/10 - Tốt

Maria Ella

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed at this hotel for a night. We picked this hotel mainly for its proximity to the train station.
Lưu trú 1 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 30/04/2024
Dear Maria Ella,Thank you for such a positive review.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

8/10 - Tốt

Lori, Moose Jaw

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room felt like it was a walk in closet. My state on the cruise that I was on previous to booking in was larger. The price was high considering the room size
Lưu trú 3 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 26/04/2024
Dear Lori, We would like to thank you for this review about your recent experience in our hotel.We are pleased to learn that you found our service to be excellent and that you appreciated the cleanliness and condition of our hotel.However, we regret that you found the room size smaller than expected. We aim to provide a cozy and efficient space, and we understand that preferences on room size can vary. For future visits, you may consider our larger rooms, which offer additional space for a more comfortable experience. Regarding your concerns about the price, please know that our rates are competitive within the Amsterdam city centre area, and we strive to offer the best value for our amenities and location.It is encouraging to know that our commitment to service was reflected during your stay. Our staff takes great pride in offering a welcoming and helpful environment for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

8/10 - Tốt

tammy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to Amsterdam Central. Room was small, but, clean.
Lưu trú 1 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 30/04/2024
Dear Tammy, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that our location close to Amsterdam Central Station met your travel needs, making your stay convenient and accessible.While we understand that you found the room to be small, we would like to point out that our cosy rooms are designed to maximize space and ensure comfort within the city centre where space is at a premium. We take pride in maintaining clean rooms and are pleased that this was reflected during your visit. It is also gratifying to know that the condition of our hotel and the service provided by our team met your expectations, as we strive for excellence in these areas.The positive aspects of your experience, such as our attentive service and the overall condition of our hotel, are what we aim for every guest to enjoy. At ibis Amsterdam Centre, we consistently focus on delivering quality experiences, and your comments affirm our commitment to this goal.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Robert

Lưu trú 4 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 18/05/2024
Beste Robert, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Natasa Duricic, Operations Manager

6/10 - Được

susan

Đi theo nhóm
Thích: Sạch sẽ
The location was excellent. The rooms were very small. The food at breakfast was adequate but often missing various items. Just pizza and pasta on offer in the evening. Overall a good base but of an average standard.
Lưu trú 4 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 26/04/2024
Dear Susan, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you found our location to be excellent, as we strive to offer convenience to all our guests with our central positioning.However, we regret to hear that the size of our rooms did not meet your expectations. Our cozy rooms are designed to be compact and efficient, and we also provide options for larger rooms that might better accommodate your preferences for future visits. Regarding the breakfast, we apologize if at times it did not fully meet your satisfaction. We constantly aim to provide a variety of choices and will look into restocking items more promptly. While our evening dining options are focused on a selection of pizzas, we aim to provide a convenient choice for our guests after a day of exploring the city. We take your comments seriously and will consider expanding our menu to add more variety.In terms of service and amenities, we are sorry that these aspects did not entirely meet your expectations. Our team is dedicated to providing a high level of service, and we will reinforce our efforts to ensure a more enjoyable experience. The condition of the hotel is something we work diligently to maintain, and your comments will aid us in our ongoing improvements.We are pleased, however, that you found the room cleanliness to be satisfactory. We take pride in our daily housekeeping services, and it is rewarding to know that this aspect of our hotel met your standards.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

Marina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked everything and will recommend it to my friends
Lưu trú 5 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 26/04/2024
Dear Marina,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

8/10 - Tốt

Julianne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very convenient next to the central station and also ferries to cross over to North side to pick up tours.
Lưu trú 3 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 26/04/2024
Dear Julianne,Thank you for such a positive review.It is always a pleasure to receive positive feedback from our guests and we are glad that our location in proximity to public transport was ideal for you.It would be our pleasure to have you return on another occasion. Very best wishes,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

MARCO ANTONIO

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo mi bien
Lưu trú 3 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 26/04/2024
Muchas gracias por su excelente valoración sobre ibis Amsterdam Centre.Nos complace enormemente que haya encontrado la limpieza de la habitación a su gusto, reflejando nuestro compromiso con la higiene y el confort. Es un honor saber que la condición del hotel cumplió con sus expectativas y que las amenidades de la habitación contribuyeron a una experiencia positiva durante su visita.Su valoración de nuestros esfuerzos nos motiva a continuar trabajando para ofrecer el mejor servicio posible. Agradecemos que haya compartido su opinión y nos haya calificado tan altamente.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Natasa Duricic, Operations Manager

6/10 - Được

Salvador

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Sạch sẽ
Excelente ubicación al lado de la estación central. Construcción justo frente al hotel. Personal muy bueno y servicial. Habitaciones y baño pequeñas .
Lưu trú 2 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 26/04/2024
Estimado huésped, Gracias por elegir ibis Amsterdam Centre para su estancia en nuestra ciudad.Nos complace saber que encontró nuestra ubicación junto a la estación central conveniente para sus necesidades de viaje.Lamentamos que las obras de construcción en frente del hotel hayan podido afectar su experiencia; entendemos que esto puede ser molesto y apreciamos su comprensión mientras la ciudad realiza mejoras en las calles circundantes. Nos enorgullece enormemente que nuestro personal haya dejado una impresión positiva gracias a su excelente servicio.Entendemos que el tamaño de las habitaciones y los baños pueden no cumplir con las expectativas de todos nuestros huéspedes. Nuestros cuartos acogedores están diseñados para maximizar el espacio y la funcionalidad, y aunque son compactos, están equipados con todas las comodidades necesarias, como se destaca en nuestros servicios de habitación, para asegurar una estancia confortable. Nos disculpamos si la limpieza de su habitación no reflejó nuestros altos estándares y aseguramos que tomamos muy en serio la higiene y el mantenimiento de nuestras instalaciones.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,Natasa Duricic, Operations Manager

10/10 - Xuất sắc

mary-kae

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel. Great staff.
Lưu trú 3 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 20/04/2024
Dear Guest, Thank you for this great review.We are delighted to learn that you appreciated the impeccable cleanliness of our rooms, reflecting our high housekeeping standards at ibis Amsterdam Centre. It is also heartening to know that the condition of our hotel met your expectations, following our latest renovations in 2021. Our team strives to provide exceptional service, and your acknowledgment of their efforts is greatly valued.Thank you once again for your kind words, and please consider ibis Amsterdam Centre your home away from home whenever you are in Amsterdam.We look forward to welcoming you back soon. Kind regards,Natasa Duricic, Operations Manager

6/10 - Được

Freya

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Great location making it easy to get around Amsterdam as it is next to the central station, lots of construction works when we visited but didn’t make much of a disruption. Bar, breakfast and on-site convenience shop were lovely and the decor was nice. Staff were a little abrupt and when we couldn’t check into our room earlier they weren’t very forthcoming with when it would be available.
Lưu trú 2 đêm vào Tháng 4, 2024
Natasa Duricic, Operations Manager trả lời vào 20/04/2024
Dear Freya, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that our central location next to the train station was convenient for your travels around Amsterdam.While we are pleased that the ongoing city improvements did not cause significant disruption to your stay, we sincerely apologize for any perceived abruptness from our staff. Our team is trained to ensure that every guest feels welcome and supported, and we regret that we did not meet this standard for you. Regarding the timing of room availability, our check-in process begins at 3PM, although we understand the eagerness to settle in upon arrival. We strive to accommodate early check-ins when possible, and we regret any inconvenience caused by the wait.Your commendation of our bar, breakfast, and on-site shop is much appreciated, as we aim to provide a variety of amenities for a pleasant stay. The modern and colorful decor is indeed a point of pride for us, and we are glad it resonated with you. Lastly, we are taking your comments about room cleanliness very seriously and will ensure rigorous standards are upheld to provide a comfortable and welcoming environment for all our guests.We hope to welcome you back. Best wishes,Natasa Duricic, Operations Manager