2/10 - Tồi
Matthew
22/09/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Terrible hostel!!!
Upon checking in, receptionist was extremely rude and when asked for a bottom bunk said no. But upon checking the room bottom bunks seemed available so I asked him again and he rudely said “I said no once, we close the conversation”. No welcome or have a nice stay. I also said I wasn’t sure which bed was mine. He rudely said “sir, are you okay?” and pointed to the number he wrote on the business card. However, I am attaching a video showing only 2 of 6 beds in Room 105 were marked so he’s the one that is disorganized and should be chastised. I then said he was very rude and I was travelling for 24 hours. He said “you make me laugh”. Really nice and professional isn’t it?
Additionally:
This place is FILTHY and DIRTY. There was no hand soap in the washrooms on most of all 3 floors, no toilet paper, no mirrors in the toilets on any floors to do your hair, no hair dryers, no towels, and cold water throughout the stay. The sink in Room 105 also wasn’t working as the second video shows. Wifi also wasn’t working well throughout the stay. Finally, dust and dirt is everywhere and coming out of the bathroom fans in huge clumps showing they haven’t cleaned the HVAC in months, if not years.
It’s ironic considering the website says “friendly”. The receptionist made me feel unwelcome and unsafe and I was about to leave and go elsewhere.
Matthew
Lưu trú 1 đêm vào Tháng 9, 2024