Independent, Ân Thi, Hưng Yên

" The front desk, it was exceptional. They helped me in family always. Oh, the breakfast was fine. It's very good and the people are so friendly, they even learn your name."

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "

"Overall great experience in this hotel. Rooms look good and their furniture is good quality. Staff was super kind and brekkie was ok. "

"It so good facilities and nice staff"

"Wonderful staff"

"Tee was the best! He picked up a specialty cake for my wife’s bday and had happy bday written on the bed in fresh flower petals. He booked massages, reservations, and tickets for us!"

"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "