Independent, Ân Thi, Hưng Yên

"The staff was very, very friendly and accommodating. The only thing would be if they could change their breakfast a little bit better more of a selection other than that it was absolutely fabulous over accommodating to the fullest.🤘"

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Staff was amazing! We booked to rest for a few hours before our overnight train to sapa and the staff was kind enough to let us check in early. "

"Its pretty rare for me to say this, but this hotel is pretty amazing for its price point. Staff are extremely caring and friendly. Quality of service is good and rooms are very comfortable."

"Veldig fin hotell. Superb beliggenhet i Old Quarter. Masse shopper, kafér, restauranter rett utenfor døren men ingen støy eller bråk om natten. Men det beste med dette hotellet er personalet. Du føler deg veldig velkommen med en gang du kommer inn døren. Vi var her 6 netter tilsammen Alle var super hyggelig hjalp oss med ALT vi måtte lure på. Sterk anbefales. Vi kommer til å bestille dette hotellet igjen neste gang vi besøker Ha Noi"

"If not for the billing mistakes and claims for minibar (which were resolved) it would have been perfect. Don't tell the guest that the water and soft drink is complimentary in a suite when your staff then claims payment for this. "

"Oki"

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "