6/10 - Được
Stacey
Đi cùng gia đình
25/05/2024
Thích: Sạch sẽ
We returned this time because our first stay was outstanding on all levels. This stay was disappointing aside from the airport shuttle drivers both being nice and the morning staff that said goodbye, actually smiled. The staff member checking us in the night before was “short” with any response. When I asked about my Hilton Membership being connected to the stay, she told me no and said that was because I booked through a third party. The person in front of us was checked in, given a gift bag and thanked for being a Hilton Honors Member. The room wasn’t what I reserved. The door had almost a complete opening around it when shut and locked. I thought our door had somehow been opened, I approached only to find it had no weather stripping or door seals. You could see the hallway lighting almost completely around the door which looked rough and gave little privacy. First towel grabbed had several dark marks. There were no wash clothes. Glad our stay was brief this time. Doubt we will return.
Stacey
Lưu trú 1 đêm vào Tháng 5, 2024