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Casa Serras Andorra

5.0 star property
Travelers find the perfect balance of adventure and relaxation at this Andorra property, with shopping opportunities and sauna treatments nearby.

Choose dates to view prices

Eurostars Andorra combines modern comforts with outdoor adventure opportunities. Guests can relax in the sauna after exploring, visit the nearby Pyrenees Shopping Centre, or borrow rental bikes to discover the area. The attentive staff helps ensure a seamless stay throughout.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is 5.817.447 ₫
6.270.117 ₫ total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, Corner

Junior Suite, Corner | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, Corner

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Grand Deluxe)

Family Room (Grand Deluxe) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Room (Grand Deluxe)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Family Suite

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room (Grand)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room (Grand)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room (Grand | Meritxell)

Deluxe Room (Grand | Meritxell) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Deluxe Room (Grand | Meritxell)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Cinema)

Junior Suite (Cinema) | Living area | 60-inch Smart TV with digital channels

Junior Suite (Cinema)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Andorra la Vella, Casa Serras Andorra is in the city centre. Church of Saint Stephen and Casa de la Vall are local landmarks, and some of the area's activities can be experienced at Caldea Spa and Andorra Massage. Travelling with kids? Consider Escaldes-Engordany Arts Centre (CAEE) and Lauredià Cultural and Congress Center. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snowmobiling. Visit our Andorra la Vella travel guide
Map
Avinguda Meritxell, 23, Andorra la Vella, AD500

What's nearby

  • Mountain View from the roof in Andorra la Vella
    Pyrenees Andorra Shopping Centre
    1 min walk - 0.1 km
  • Saint Stephen church in Andorra la Vella
    Church of Saint Stephen
    3 min walk - 0.3 km
  • Andorra la Vella - Casa de la Vall
    Casa de la Vall
    6 min walk - 0.6 km
  • Andorra Massage
    6 min walk - 0.6 km
  • Caldea Spa
    14 min walk - 1.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    59 min drive
  • Barcelona El Prat Airport (BCN)
    166 min drive

Restaurants

  • McDonald's
    1 min walk
  • Cafeteria La Terrassa Pyrenees
    1 min walk
  • L'Orri
    6 min walk
  • Smash Hiro
    4 min walk
  • Pitaya Thaï Street Food
    8 min walk

About this property

Casa Serras Andorra

Luxury family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Caldea Spa, Casa Serras Andorra provides dry cleaning/laundry services, car hire on-site and a bar. Treat yourself to a sports massage at the on-site spa. Free in-room WiFi is available to all guests, along with a 24-hour health club and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Babysitting (surcharge), free newspapers and a lift
  • 1 meeting room, multilingual staff and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 66 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries and hairdryers
  • 60-inch Smart TVs with digital channels
  • Wardrobes/cupboards, eco-friendly cleaning products and travel cots

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3.294.902 ₫ total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Meeting room

Full-service spa

  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Covered self-parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Frequently asked questions

Is Casa Serras Andorra pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Casa Serras Andorra?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Casa Serras Andorra on 10 Mar 2026 start from 5.817.447 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Serras Andorra?

Self-parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Casa Serras Andorra?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Serras Andorra?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Casa Serras Andorra located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Pyrenees Andorra Shopping Centre and Caldea Spa. Church of Saint Stephen and Sant Esteve Church are also within 5 minutes.

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Reviews

Casa Serras Andorra Reviews

6.6

9.6

Cleanliness

8.0

Amenities

8.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

Reviews

2/10 Terrible

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
No air condition in the room only calefacytion. Spoke with from desk they told me a story how the goverment did not permit the cold A/C during winter. But in the hotels common areas like hallways, lobby and restaurants the cold A/C was working. Room was burning we turn off the heat and oppen the windows two day without sleep because the noice in the street. No solution provided like a fan. Go to this hotel in the summer if you want A/C
Stayed 2 nights in Jan 2026

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Feb 2026

6/10 Okay

Jordi

Liked: Cleanliness
Es muy justo
Stayed 1 night in Feb 2026

8/10 Good

Matías

Liked: Cleanliness, staff & service, amenities
Situación inmejorable y el personal muy amable y detallista. Al hotel le falta un poco de rodaje, solo llevan un mes abiertos. Recomendable
Stayed 2 nights in Jan 2026