Sân thượng

Nhận xét về Akra Antalya

5 out of 5
Akra Antalya
Lara Yolu, Antalya, Antalya

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 988/1313 nhận xét" "
Đánh giá 8 - Tốt. 182/1313 nhận xét" "
Đánh giá 6 - Được. 74/1313 nhận xét" "
Đánh giá 4 - Kém. 35/1313 nhận xét" "
Đánh giá 2 - Tồi. 34/1313 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,4/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Jean

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Magnificient hotel complex with many pools, beautiful gardens and great access to the sea. The buffet breakfast is incredible! Good food in all restaurants on the property.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Corinne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service and restaurant was unique, bathroom in the room could have been cleaner, but was okay.
Lưu trú 7 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 19/05/2024
Dear Corinne,Thank you for taking the time to share your feedback. We are thrilled to hear that you enjoyed our unique service and restaurant. Your comment about the bathroom cleanliness is noted, and we will address this with our housekeeping team to ensure it meets the highest standards in the future. We hope to welcome you back to Akra Hotel soon for an even better experience!Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Sarah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel and very convenient location!
Lưu trú 2 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 16/05/2024
Dear Sarah,Thank you for your feedback regarding your recent stay at the Akra.We are very glad that you had a nice holiday experience in our hotel.Thank you very much for rewarding us with your full-point evaluation.We are very glad that you took advantage of the central location of our hotel and were satisfied with your holiday and your stay at the hotel.Looking forward to welcome you for another great experience.Kind regards,

10/10 - Xuất sắc

sami

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have always thought this hotel is the best in Antalya
Lưu trú 1 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 15/05/2024
Dear guest Sami,We greatly appreciate your feedback and are delighted to hear that you had a positive experience during your stay at Akra Hotel.Our team works devotedly to welcome every guest, assist with their requests and satisfy them. Your satisfaction is our top priority and we look forward to welcoming you back for an unforgettable stay in the future.Regards,

6/10 - Được

HOSSAM

Thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 16/05/2024
Dear guest Hossam,Firstly thank you for your feedback. We are delighted to hear that you had a positive experience during your stay at Akra Hotel.Our team works devotedly to welcome each of our guests, assist with their requests, and satisfy them. Your satisfaction is our priority. During your stay, you can forward all your requests to our guest services line 24/7 or share them with our team right next to the reception. We are looking forward to welcoming you again for an unforgettable stay in the future.Regards,

10/10 - Xuất sắc

berthe

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was impressed right from the start. Upon arrival, the reception staff greeted me warmly and made the check-in process smooth and efficient. The lobby area was beautifully designed, creating a welcoming atmosphere. As for the room, it was stunning. The attention to detail in the decor was remarkable. I also had the chance to dine at the hotel's restaurant, and I must say I was thoroughly impressed. The quality of the food and the attentive service were outstanding. The breakfast buffet had a wide variety of delicious options to suit every taste, and the dinner menu featured inventive dishes made with fresh, locally sourced ingredients. The hotel's amenities were equally impressive. The complimentary Wi-Fi made it easy for me to stay connected during my stay. Overall, this hotel truly offers a luxurious and comfortable experience with impeccable service. I'm already looking forward to returning on my next trip to the city.
Lưu trú 3 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 14/05/2024
Dear Berthe,Thank you for taking the time to share your experience with us. We are delighted to hear that your stay at Akra Hotel exceeded your expectations right from the start.It brings us great joy to know that you found our reception staff warm and efficient and that you appreciated the beautifully designed lobby area. We take pride in providing a welcoming atmosphere for our guests.We are thrilled to hear that you found your room stunning and that the attention to detail in the decor impressed you. It's wonderful to know that you enjoyed dining at our restaurant and that both the quality of the food and the attentive service met your expectations. We are also glad that you found our breakfast buffet diverse and delicious, and that you enjoyed the inventive dishes on our dinner menu.At Akra Hotel, we strive to provide our guests with a luxurious and comfortable experience, and we are pleased to hear that you found our amenities, including complimentary Wi-Fi, convenient during your stay.Thank you for choosing Akra Hotel, and we look forward to welcoming you back on your next trip to the city.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Nomzamo

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel. Couldn’t really fault it! Would definitely recommend and stay here again
Lưu trú 3 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 14/05/2024
Dear Nomzamo,Thank you for your kind words! We are thrilled to hear that you had a great experience at Akra Hotel and that you couldn't find any faults during your stay. Your recommendation means a lot to us, and we would be delighted to welcome you back for another enjoyable stay in the future.Warm regards,Şirin AK / Guest Experience Manager

6/10 - Được

Louise

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 12/05/2024
Dear Louisse,Thank you for choosing Akra Hotel for your stay.We hope to host you again in the future and provide you a better experience to get your full points evaluation.Thank you.Best RegardsŞirin AK / Guest Experience Manager

10/10 - Xuất sắc

Chi Ming

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
喜歡環境及早餐食物的品種很多。
Lưu trú 1 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 11/05/2024
尊敬的客人,感謝您對最近入住 Akra Hotel 的好評。 我們很高興聽到您在訪問期間喜歡這裡的環境和提供的各種早餐選擇。 提供宜人的氛圍和美味的早餐選擇是我們對賓客滿意度承諾的重要組成部分。我們希望盡快歡迎您再次光臨阿克拉酒店,享受愉快的體驗。溫暖的問候,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Luis Gabriel

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We decided to stay at this hotel, and we have nothing but good things to say about our stay there. The location, the view, the scenery is amazing. The staff are all friendly and treated us well, and it literally has everything you need to enjoy your vacation. It has multiple restaurants to eat from, multiple swimming pools and even a private beach. If you decide to have breakfast you won’t be disappointed, as it is all delicious and has so many different things to choose from. The room has everything you need, and everything is so clean. We will definitely continue to choose this hotel anytime we visit Antalya. Definitely recommended.
Lưu trú 5 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 07/05/2024
Dear Guest,Thank you very much for sharing your wonderful experience at Akra Hotel. We are delighted to hear that you had a wonderful stay and that our hotel exceeded your expectations in every way.We are very glad that you liked the central location and view of our hotel.We are very glad that our team members were able to make your holiday even better.We are very glad that you experienced and enjoyed our restaurants, pools and beach.We are very happy that you experienced the Panora restaurant breakfast buffet and liked our flavors and diversity.We are very glad that you were satisfied with the comfort and cleanliness of our rooms.We thank you once again for choosing Akra Hotel for your stay and we look forward to welcoming you again soon with an unforgettable experience.Best regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Tarik

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Situated on cliffs overlooking the Mediteranian, the Akra has everything: Location on the water but close to downtown, old town, sites, restaurants; Fantastic amenities including full spa (hamam!), indoor/outdoor pool and gym; Beach access and sea swimming; Incredible breakfast; Balcony rooms, free parking. The rooms are a bit dated but clean, and the rest of the hotel more than makes up for it. This is a very busy hotel, but is large and accomodating.
Lưu trú 3 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 07/05/2024
Dear Tarik,We greatly appreciate your glowing review of Akra Hotel and are thrilled to hear that you had such a wonderful experience with us.Indeed, our unique location overlooking the Mediterranean Sea offers the perfect blend of tranquility and accessibility to downtown attractions, restaurants, and historical sites. We are delighted that you enjoyed our extensive amenities, including our spa facilities, indoor/outdoor pools, and gym, as well as the convenience of beach access and sea swimming.It's fantastic to hear that you found our breakfast incredible and appreciated the features of our balcony rooms and complimentary parking.Your feedback about the rooms being a bit dated but clean is duly noted, and we are continuously working to enhance our guests' experiences, including updates to our accommodations.Thank you for recognizing our efforts to accommodate our guests despite the busy atmosphere. Your satisfaction is our top priority, and we are grateful for your acknowledgment of our dedication to service.We look forward to the pleasure of welcoming you back to Akra Hotel for another memorable stay in the future.Warm regards,Şirin AK / Guest Experience Manager

6/10 - Được

Rajesh

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Thích: Sạch sẽ
Overpriced & terrible food & food quality .
Lưu trú 4 đêm vào Tháng 5, 2024
Şirin AK / Guest Experience Manager trả lời vào 06/05/2024
Dear Rajesh,First of all, thank you for choosing Akra.We regret that we could not provide you with complete satisfaction during your stay.If you specify in detail the points that disturb you about our hotel's pricing policy, we can give you a clearer response.If you have any problems with your meals in our restaurants, we would be happy to help you if you inform our chefs and waiters there.If you are sensitive or request a different meal, our kitchen team would be happy to assist you to ensure your satisfaction.We would like to point out that we will be happy to assist you if you forward all your requests to our Guest Experience team in the lobby and our 8000 Guest Services team for your next stay.We hope to ensure your complete satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

10/10 - Xuất sắc

Sade

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not one to hand out 5 star reviews but Akra Hotel certainly deserves it. Check in was easy and straight forward and VIP facilities access was quickly provided All staff spoke English and were all attentive, friendly and accommodating. The food hands down has to be the best variety I have ever seen for a hotel in Europe. The range, quality and consistency was 5 star and I honestly felt like we were fed like kings! By far one of the best hotels I’ve stayed in. Housekeeping were amazing and kept to a high standard throughout our stay. Beach front isn’t really a beach but poolside area is great although could do with entertainment team putting some music on and try to add a vibe. But this is just ice on the cake to be honest, the cake as it is, is already tasty! Beach section has a bar and it’s pretty quiet so nice place to chill! We loved it and would come again
Lưu trú 5 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 05/05/2024
Dear Sade,Thank you for taking the time to share your experience with us! We're thrilled to hear that you had such a positive stay at Akra Hotel. Providing exceptional service and amenities is our top priority, and it's wonderful to know that you found our check-in process efficient, our VIP facilities satisfactory, and our staff attentive and accommodating. It's especially gratifying to hear your compliments about our food variety and quality. We strive to offer a diverse and delicious culinary experience for our guests, and we're delighted that you enjoyed it so much. Your feedback about the poolside entertainment is duly noted, and we'll certainly explore ways to enhance the ambiance for our guests.We're glad you appreciated our housekeeping team's efforts in maintaining a high standard throughout your stay, and we're pleased that you found our beachfront bar to be a relaxing spot to unwind. Thank you once again for your kind words, and we look forward to welcoming you back to Akra Hotel in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

TAHIR

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I booked the Mediterranean suite. Was a magnificent choice and was everything the hotel described. From the VIP lounge access with almost all day drinks and snacks access on the 10th floor to the fully loaded gym with EVERY machine and weights. I don’t even know where to begin to describe this hotel. I’m a sucker for a view from my bedroom. So please book the west part of the hotel to get the sunset in front of you with the mountains and sea and abit of the city too. I gotta give a huge mention to MURAT UYSAL. I was originally at the other side of the hotel which had a good view too but not what I was feeling. Got on the phone and this guy did not even hesitate and quickly moved me to the other side and just knew I’d love that room and view. but the customer service didn’t stop there. He also gave me a VERY LATE CHECK OUT. As my flight was due around midnight. I’ve stayed at many a places but never have I been given a very extended check out at 6pm on the more luxurious suites! He was polite and understanding and went the extra mile. Ask for him to assist you. So the 4 swimming pools with like an infinity look over the sea, amazing. The outside breakfast with a view of the sea, mesmerising. This hotel literally had everything. I’m going to also review it fully on my tiktok soon (tee_9110)
Lưu trú 3 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 03/05/2024
Dear Tahir,Thank you so much for choosing Akra Hotel for your stay and for taking the time to share your wonderful experience with us. We are delighted to hear that you thoroughly enjoyed your stay in our Mediterranean suite and that it lived up to your expectations.It brings us immense joy to know that you appreciated the amenities we offer, from the VIP lounge access to the fully equipped gym. We take pride in providing exceptional service and ensuring that every aspect of your stay is memorable.We are thrilled to hear that you enjoyed the breathtaking views from your room, especially the sunset over the mountains and sea. We agree, it's truly a spectacular sight!We greatly appreciate your kind words regarding our team member, Murat Uysal. Providing outstanding service is always our top priority, and we are glad that Murat went above and beyond to ensure your comfort and satisfaction. We will be sure to pass along your compliments to him.Thank you for highlighting our swimming pools, breakfast with a view, and the overall experience at our hotel. We are delighted that you found everything to your liking and that your stay was nothing short of perfect.We look forward to welcoming you back to Akra Hotel in the future. Should you require any assistance with future bookings or have any special requests, please do not hesitate to contact us.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Tarwinder

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was extremely pretty and exceeded our expectations.
Lưu trú 11 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 07/05/2024
Dear Tarwinder,Thank you for your kind words regarding your recent stay at Akra Hotel. We are thrilled to learn that our property exceeded your expectations and that you found it extremely pretty.At Akra Hotel, we strive to create unforgettable experiences for our guests, and it's rewarding to know that we succeeded in providing you with a memorable stay.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Vimal

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel, from the reception to the staff in the hotel everything was perfect. Don’t list to any of the negative reviews. This was the best hotel I have stayed it. Going to come back next year!!!
Şirin AK / Guest Experience Manager trả lời vào 02/05/2024
Dear Vimal,Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience at Akra Hotel. Providing exceptional service and ensuring our guests' satisfaction is always our top priority. We truly appreciate your recommendation and look forward to welcoming you back next year!Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Batool, Bonita

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, walking distance to restaurants and coffee shops , 4 pools, huge Gym, sauna, Hammam, restaurants, yoga classes, wellness facility, market convenient store, and tennis courts. This resort has everything you need on vacation, I loved the low prices on laundry service. Excellent customer service and concierge service, and great valet service. The rooms little outdated but the balcony with its sea view makes it up. No beach the hotel on cliff only pools. Driving 15 min to Lara beach.
Lưu trú 2 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 01/05/2024
Dear Batool,Thank you for sharing your experience at our hotel! We're delighted to hear that you enjoyed our prime location, within walking distance to various restaurants and coffee shops. It's fantastic that you made the most of our extensive amenities, including the four pools, spacious gym, sauna, hamam, and tennis courts. Our diverse dining options, yoga classes, wellness facility, and convenient market store are all designed to enhance your vacation experience.We appreciate your kind words about our customer services such as Guest Experience & Guest Service Teams, concierge service, and valet service. Providing exceptional hospitality is our top priority, and we're thrilled to know that we exceeded your expectations in this regard.Regarding your feedback on the rooms, we take note of your comments and will consider them for future improvements. However, we're glad that you enjoyed the balcony with its stunning sea view, which we believe adds to the overall charm of your stay.While we don't have a beach directly accessible from the hotel due to its cliffside location, we're pleased that you found the alternative of driving to Lara Beach manageable.Once again, thank you for choosing our resort for your vacation, and we look forward to welcoming you back in the future!Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Yvette

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great facilities and service.
Lưu trú 3 đêm vào Tháng 4, 2024
Şirin AK Guest Experience Manager trả lời vào 01/05/2024
Dear Yvette,First of all, thank you for choosing Akra Hotel.Your five-star evaluation made us very happy and motivated.We always try to offer the best service for you in Akra.We are very glad that you were satisfied with the facilities of our facility and the quality of our service.Hope to see you again.Best regards,Şirin AKGuest Experience Manager

10/10 - Xuất sắc

Selim

Đi cùng gia đình
Sehr schönes sauberes zentral gelegenes Hotel Sehr freundliche Mitarbeiter
Lưu trú 7 đêm vào Tháng 4, 2024
Şirin AK Guest Experience Manager trả lời vào 01/05/2024
Lieber Selim, Hallo,Zunächst einmal vielen Dank, dass Sie sich für Akra entschieden haben.Wir freuen uns sehr und sind motiviert, dass Sie uns mit der vollen Punktebewertung belohnt haben.Wir freuen uns sehr, dass Sie mit unseren Zimmern, der Qualität unseres Reinigungsservices und der zentralen Lage unseres Hotels zufrieden waren.Wir freuen uns sehr, dass Sie mit der Servicequalität unserer Teams zufrieden waren.Als Familie Akra hoffen wir, Sie so bald wie möglich wieder bei uns begrüßen zu dürfen.Beste grüße,Şirin AKGuest Experience Manager

10/10 - Xuất sắc

Tolga

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ich hatte schon mehrfach das Vergnügen, im AKRA Hotel in Antalya zu übernachten, und meine Erfahrung war durchweg hervorragend. Besonders hervorheben möchte ich Ramzi von der Guest Relation, der mit seiner Professionalität und Herzlichkeit unseren Aufenthalt besonders angenehm gestaltet hat. Auch der Valet Service des Hotels verdient ein großes Lob für seine Effizienz und Freundlichkeit. Nicht zu vergessen ist das gesamte Servicepersonal, dessen Aufmerksamkeit und Engagement wirklich beeindruckend waren. Das AKRA Hotel ist zweifellos eine Top-Adresse in Antalya, und ich kann es jedem empfehlen, der erstklassigen Service in einer wunderschönen Umgebung sucht.
Lưu trú 2 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 28/04/2024
Liebe Tolga,Zunächst einmal vielen Dank, dass Sie sich erneut für Akra entschieden haben.Wir freuen uns sehr und sind motiviert, dass Sie uns mit Ihrer Fünf-Punkte-Bewertung belohnt haben.Vielen Dank für Ihren motivierenden Kommentar zum Guest Experience Representative Herrn Ramzi. Wir werden Ihren netten Kommentar mit ihm und unserer Hotelleitung teilen.Wir werden auch Ihre netten Kommentare zu Bellteam und unserem F&B-Team mit unseren Freunden teilen.Wir hoffen, Sie so bald wie möglich bei uns zu sehen und bald wieder zu sehen,Beste grüße,Şirin AKGuest Experience Manager

8/10 - Tốt

Sophie

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Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Quite mediocre stay with poor English speaking staff
Lưu trú 4 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 27/04/2024
Dear Guest,First of all, thank you for choosing Akra.As the Guest Experience team, we would like to assist you to ensure the best experience for your next stay.Our team consists of staff who are fluent in English and can also speak other languages.We would like to help you if you share any problems that negatively affect your experience with us via our e-mail address.You can reach us via gr@akrahotels.com e-mail address.Hope to see you again.Kind regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Jessica

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Hotel würde ich auf jeden Fall weiter Empfehlen. Wir hatten ein Zimmer mit Meerblick und Frühstück. Die Aussicht vom Zimmer, aber auch wenn man frühstückt oder in der Lobby auf der Terrasse sitzt ist mega. Das Frühstück war super lecker. Man hat viel Auswahl und das warme Essen war abwechslungsreich. Das Gym war wirklich Perfekt. Für Leute die richtige Gymrats sind ist das ein Traum. Für die Liegen am Strand musste man nichts zahlen und für den Tennisplatz auch nicht (zwei Tennisschläger für 1 Stunde ausleihen hat 20€ gekostet), Fahrräder zum ausleihen waren auch kostenlos und haben wir fast täglich benutzt. In der Umgebung gibt es viele leckere Restaurants und wenn man richtig shoppen gehen möchte kann man das mit dem Fahrrad ca. 20 min entfernt. Hotel war sauber und die Anlage sehr schön. Für Leute die nicht ans Meer gehen wollen gibt es 3 Pools und ein Kinder Pool.
Lưu trú 6 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Managerin trả lời vào 25/04/2024
Liebe Jessica,Vielen Dank für Ihr wunderbares Feedback! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Es klingt, als hätten Sie eine großartige Zeit mit Meerblick und einem leckeren Frühstück verbracht. Wir sind erfreut, dass Sie die Annehmlichkeiten wie das gut ausgestattete Fitnessstudio und die kostenfreien Aktivitäten wie Strandliegen, Tennisplätze und Fahrradverleih genossen haben. Es ist schön zu wissen, dass Sie die Umgebung erkundet und die nahe gelegenen Restaurants genossen haben. Wir legen großen Wert auf Sauberkeit und sind stolz darauf, dass unsere Anlage Ihren Erwartungen entsprochen hat. Vielen Dank für Ihre Empfehlung, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Şirin AK / Guest Experience Managerin

10/10 - Xuất sắc

guray

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is amazing except beach area. It is still under construction. And not possible to get into water..
Lưu trú 3 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 23/04/2024
Dear Guray,Thank you for taking the time to share your feedback about your recent stay at Akra Antalya. We are delighted to hear that you found everything about your experience to be amazing.Your feedback is extremely valuable to us, and we appreciate your understanding and patience as we work to enhance our facilities for the enjoyment of our guests.We hope to have the opportunity to welcome you back to Akra Antalya in the future and provide you with an even more enjoyable stay.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Lalit

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 12/05/2024
Dear Lalit,We greatly value your feedback and are thrilled to hear that you had a positive experience during your stay at Akra Hotel. Our team works tirelessly to ensure that every guest feels welcomed and satisfied. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future.Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 22/04/2024
Dear David,Thank you so much for choosing Akra!We are so happy to see your full satisfaction with your stay.We look forward to host you again here at Akra Hotel.Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Anatolij

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
👍👍👍👍👍
Lưu trú 7 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 21/04/2024
Dear Anatoliy,Thank you very much for choosing to stay with us and for sharing your feedback. We are thrilled to learn that you had a wonderful experience during your time at our hotel. Your satisfaction is our utmost priority, and we are delighted to hear that you found your stay enjoyable.Our team works diligently to ensure that every aspect of your stay exceeds your expectations, and it is rewarding to know that our efforts have contributed to your overall satisfaction.Once again, thank you for your valuable feedback. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Jana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Şirin AK / Guest Experiences Manager trả lời vào 22/04/2024
Dear Jana,Thank you for your stay at Akra Hotel. We are very happy to hear that you were satisfied with the warm and caring service of our team. Your full score is motivating for our team.We are ready to host you again as soon as possible.Regards,Şirin AK / Guest Experiences Manager

6/10 - Được

Shivani, Philadelphia

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel location is excellent and the staff were cordial. And that's the only positive. The rooms are very dated. Very disappointed with house keeping. They took our robes the first day with items in the pocket. Never brought it back and didnt replace the robes or the cups in the room. Very weird. Had to call multiple times for clean cups and was told a different dept takes care of it. After 2 days of calling, finally they dropped off clean robes. Didnt get offered the VIP amenities till well after check in. Even at check in, receptionist seemed bored and when we asked for restaurant suggestions at the hotel for that hour, he just handed us a brochure.
Lưu trú 3 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 19/04/2024
Dear Shivani,Thank you for choosing Akra.We are very pleased that you liked the central location of our hotel and the service of our staff.Our hotel will be renovated at the end of this year.Your feedback on the room design will shed light on our renovation plan.Your VIP upgrade was not provided due to high occupancy of the hotel. We always aim to provide the best possible service to our guests and ensure their satisfaction. For us to assist you with all your requests as quickly as possible, you may always notify our Guest Service team by calling 8000 from your room or get assistance from our Guest Experience team, who are ready for you in the lobby.Hope to see you as soon and we will do our utmost to ensure your complete satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

10/10 - Xuất sắc

Jimmy, Boynton beach

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, spectacular service amazing sea view, accessible location and friendly staff.
Lưu trú 2 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 18/04/2024
Dear Guest Jimmy,Thank you for choosing Akra to stay.We would like to thank you very much for your valuable review and nice rating.We are extremely pleased to hear that you were satisfied with your stay. Our hotel attaches great importance to offering our guests the best possible comfort and service quality. We are glad that you liked the central location of the hotel, the sea view and the attitude of the staff. We would be pleased to welcome you again for a pleasant stay as soon as possible.Regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Dekrayet Ben

Lưu trú 3 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 06/05/2024
Dear Dekrayet Ben,Thank you so much for choosing Akra Hotel for your stay!We are so motivated by your five full points.We hope to see you soon again.Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Büsra

Lưu trú 3 đêm vào Tháng 3, 2024
Şirin AK / Misafir Deneyimleri Müdürü trả lời vào 05/05/2024
Değerli Misafirimiz,Akra Hotel'deki konaklamanızı beş puan ile değerlendirmenize çok sevindik! Misafirlerimize olağanüstü deneyimler sunmak en büyük önceliğimizdir. Akra Hotel'i tercih ettiğiniz için teşekkür ederiz. Gelecekte sizlerle daha unutulmaz anlar yaratmak için sabırsızlanıyoruz!Şirin AK / Misafir Deneyimleri Müdürü

10/10 - Xuất sắc

Bettina

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What a pleasant and relaxing stay in this wonderful nice styled hotel !!! Nice clean rooms with a wonderful sea view ( go definitely for a Sea View Room ) I also would like to thank Atiye hanım from the Guest experience service who is very kind & helpful . I had a little problem at dinner in the Panora Restaurant and this was also solved in a very generous way from the responsible restaurant manager ( unfortunately I don’t know his name ). I can absolutely recommend this hotel with its very friendly and customer oriented services. I will come again soon ….
Lưu trú 2 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 15/04/2024
Dear Bettina,Thank you for sharing your experience! It sounds like you had a wonderful time at the hotel. The combination of nice styled rooms and a beautiful sea view must have been truly delightful. It's great to hear that Mrs. Atiye from Guest Experience Team provided such kind and helpful assistance. It's also reassuring to know that any issues during dinner were resolved generously by the restaurant manager, despite not knowing their name. Your recommendation speaks volumes about the friendly and customer-oriented services offered. I'm sure you'll have another enjoyable stay when you return!Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

sami

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed every time being at this property
Lưu trú 1 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 15/04/2024
Dear Sami,Thank you for your kind words! We are thrilled to hear that you have enjoyed every moment spent at our property. Your satisfaction is our utmost priority, and it brings us great joy to know that we have consistently provided you with positive experiences during your visits.We look forward to welcoming you back for many more enjoyable stays in the future. If there is anything specific you would like us to prepare for your next visit, please do not hesitate to let us know.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Abir

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent and friendly atmosphere
Lưu trú 4 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 15/04/2024
Dear Abir,Thank you for your delightful feedback! We are delighted to hear that you found our atmosphere excellent and friendly during your stay. Creating a welcoming environment for our guests is paramount to us, and we are thrilled that you experienced just that.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional service and maintaining a warm atmosphere for all our guests.We eagerly anticipate your next visit to Akra Hotel, where we will strive to make your experience even more memorable.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

MOHAMMED

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel
Lưu trú 2 đêm vào Tháng 4, 2024
Şirin AK / Guest Experiences Manager trả lời vào 12/04/2024
Dear Mohammed,Thank you very much for choosing Akra Hotel.Your full-point evaluation made us happy and motivated.We hope to host you again in our hotel as soon as possible.Regards,Şirin AK / Guest Experiences Manager

10/10 - Xuất sắc

Büsra

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sık sık ziyaret ettiğim bu otel, sadece muhteşem bir atmosfere sahip olmakla kalmıyor, aynı zamanda çalışanların olağanüstü ilgisiyle de öne çıkıyor. Her ziyaretimde, personelin samimiyeti ve misafirperverliği bende daima çok güzel duygular bırakıyor. Otel, her zaman bir önceki günün üzerine çıkmak için çabalayan ve daha iyisini sunmak için ince düşünceli bir yaklaşıma sahip. Bunların beraberinde çevremdeki herkes bu deneyimi yaşamak için sabırsızlar. Buradan da konaklamak isteyen diğer misafirlere gönül rahatlığıyla tercih edebileceklerini iletmek isterim. Her zaman tercih ettiğim bir konaklama noktası olarak kalmaya devam edecek. Akra ekibine ve sunulan güzel mekanlardaki tüm çalışan arkadaşlara çok teşekkür ediyorum. Sevgilerimle, BK
Lưu trú 2 đêm vào Tháng 4, 2024
Şirin AK / Misafir Deneyimleri Müdürü trả lời vào 10/04/2024
Değerli Büşra Hanım,Gönderdiğiniz harika geri bildirim için çok teşekkür ederiz! Sık sık ziyaret ettiğiniz Akra Hotel'in muhteşem atmosferinin yanı sıra, çalışanlarımızın olağanüstü ilgisiyle de öne çıktığını duymak bizi son derece mutlu etti.Her ziyaretinizde, personelimizin samimiyeti ve misafirperverliği size güzel duygular yaşatıyor olması, bizim için büyük bir memnuniyet kaynağıdır. Otelimiz, her zaman daha iyisini sunmak için çabalayan ve ince düşünceli bir yaklaşıma sahip.Çevrenizdeki herkesin bu deneyimi yaşamak için sabırsızlandığını duymak da bizi ayrıca mutlu ediyor. Konaklamak isteyen diğer misafirlere gönül rahatlığıyla Akra Hotel'i tercih edebileceklerini iletmek isteriz. Sizlerin tercihi ve güveni, bizim için son derece değerlidir.Sizleri tekrar otelimizde ağırlamaktan mutluluk duyacağımızı belirtmek isteriz.Sevgilerimizle,Şirin AK / Misafir Deneyimleri Müdürü

10/10 - Xuất sắc

Jerrold

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel staff very friendly and hotel centrally located. Food was good and readonable
Lưu trú 13 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 08/04/2024
Dear Jerrold,Thank you so much for choosing Akra Hotel!We are so happy to see your happiness with the hotel staff.It is great to see that you liked the location and our kitchen as well.Hope to see you soon again here at our hotels.Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Khiran

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel,.amenities and facilities. Highly recommended.
Lưu trú 6 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 08/04/2024
Dear Khiran,Thank you so much for choosing Akra Hotels.Thank you for your glowing review and recommendation of Akra Hotel! We are thrilled to hear that you had an excellent experience with our amenities and facilities during your stay. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.Should your travels bring you back to the area, we would be delighted to welcome you once again to Akra Hotel for another memorable stay.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Jeanna

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the room was comfortable and spacious. with a great sea view. The toiletteries were complete, the bath robe present. The service is excellent, the breakfast delicious and with a variety of choice. We had dinner at the top floor restaurant and were not impressed by the food and found it overpriced. They probably charge for the view.
Lưu trú 1 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 08/04/2024
Dear Jeanna,Thank you for choosing Akra Hotel for your recent stay and taking the time to share your feedback with us. We are delighted to hear that you found the room comfortable and spacious, with a great sea view. We strive to provide a relaxing and enjoyable experience for all our guests.Your compliments about the completeness of the toiletries and the presence of bathrobes are greatly appreciated. We are also pleased to hear that you found our service excellent and enjoyed the delicious variety of choices at breakfast.Rest assured, we take your feedback seriously and will address this with our culinary team to ensure improvements are made.We understand your concern about the pricing and its correlation with the scenic view. We assure you that our prices are reflective of the quality of ingredients and service provided, rather than solely for the view. Nonetheless, we will take your feedback into consideration for future adjustments.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back to Akra Hotel in the future and provide you with an even more enjoyable stay.Warm regards,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Mary Desiree, Vancouver

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel lovely staff l! I had a great wonderful stay
Lưu trú 2 đêm vào Tháng 2, 2024
Şirin AK / Guest Experience Manager trả lời vào 07/04/2024
Dear Mary,Dear Joern,First of all, thank you for choosing Akra.Thank you for your full score review.We are very glad that you had a nice stay in our hotel and were satisfied with our service quality.We hope to welcome you again as soon as possible.Best regards,Şirin AKGuest Experience Manager

10/10 - Xuất sắc

Samir

Lưu trú 4 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 27/04/2024
Lieber Gast Samir,Zunächst einmal vielen Dank, dass Sie sich für Akra entschieden haben.Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt zufrieden waren und uns die volle Punktzahl gegeben haben.Gerne würden wir Sie wieder bei uns bewirten.Mit freundlichen Grüße,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

ML

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place to stay!!
Lưu trú 4 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 07/04/2024
Dear Marline,First of all, thank you for choosing Akra.Your full-point evaluation made us very happy and motivated.We are very glad that you had a nice stay in our hotel.We hope to welcome you again as soon as possible.Kind regards,Şirin AK Guest Experience Manager

8/10 - Tốt

Joern

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
Şirin AK Guest / Experience Manager trả lời vào 07/04/2024
Dear Joern,First of all, thank you for choosing Akra.Thank you for your evaluation.If you need anything during your stay, you can always ask our Guest Experience team.We hope to ensure your full satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

10/10 - Xuất sắc

Thomas

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
beautiful pools - heated!
Lưu trú 4 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 05/04/2024
Dear Guest Thomas,Firstly, thank you for choosing Akra.We are happy that you are satisfied with our heated pools.Your satisfaction is important to us.We look forward to welcoming you again.Best Regards,

10/10 - Xuất sắc

YAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice cliff view
Lưu trú 1 đêm vào Tháng 4, 2024
Şirin AK / Guest Experience Manager trả lời vào 05/04/2024
Dear Yan,Thank you for choosing Akra Hotel!It's great to see that you enjoyed the hotel's view.We will be always happy to host you here at our hotel.Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Begüm

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 8 đêm vào Tháng 3, 2024
Şirin AK / Misafir Deneyimi Müdürü trả lời vào 05/04/2024
Değerli Misafirimiz Begüm Hanım,Öncelikle Akra'yı tercih ettiğiniz için teşekkürler.Konaklamanızdan memnun kalmanız ve vaktinizi ayırıp tam puanlı değerlendirme yapmanız bizleri çok mutlu etti.Sizi tekrar ağırlamaktan memnun oluruz.Tekrar görüşmek dileğiyle.Saygılarımla,

10/10 - Xuất sắc

Dong Trieu

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A very positive surprise particularly for the amazing hotel facilities including indoor/outdoor pools, spa with hammam and rooftop bar. The surrounding area has a lot of nice bars, cafes and restaurants although it takes 45min to walk into the old town or a 10min bus ride.
Lưu trú 3 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 03/04/2024
Dear Dong Trieu,Thank you for being our guest here at Akra Hotel!We are so happy to see that you enjoyed the hotel amenities such as spa area, pools, rooftop bar and the location of the hotel.We will be so happy to host you again at Akra!Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Elem

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Immer noch beste Hotel in Antalya
Lưu trú 6 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Managerin trả lời vào 03/04/2024
Lieber Gast,Wir freuen uns sehr, dass Sie einen schönen Aufenthalt hatten.Es ist schön zu hören, dass Sie eine schöne Zeit in unserem Hotel hatten!Es freut uns ganz besonders, dass Ihnen unser Hotel so gut gefällt und Sie es stets als das Beste empfinden!Beste grüße,Şirin AK / Guest Experience Managerin

10/10 - Xuất sắc

Saksham

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful location and amenities.
Lưu trú 1 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 02/04/2024
Dear Saksham,Thank you so much for choosing Akra Hotel.It's great to hear that you enjoyed the location and amenities of our hotel!We are so happy to get you full points.We look forward to host you once again.Best,Şirin AK / Guest Experience Manager

10/10 - Xuất sắc

Rolf

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Das Personal ist Extraklasse!
Lưu trú 7 đêm vào Tháng 3, 2024
Şirin AK / Guest Experience Manager trả lời vào 02/04/2024
Lieber Rolf,Zunächst einmal vielen Dank, dass Sie sich für Akra entschieden haben.Ihre volle Punktebewertung hat uns sehr gefreut und motiviert.Wir freuen uns sehr, dass Sie mit der Servicequalität unserer Teams zufrieden waren.Als Familie Akra hoffen wir, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Beste grüße,Şirin AKGuest Experience Manager