Khách sạn Anthem tại Merrill Ranch , Florence

"When I got there it took 20 minutes for the front desk person to check me in and when I got to my room there was an unmade bed, a used towel in that bed, trash in the trash can, and what appeared to be blood or another bodily fluid all over the toilet paper. When I brought it to the attention on the front desk she wasn’t happy she had to move me rooms."

"Friendly staff Clean rooms Nice breakfast"

"Room was clean, AC worked well. Great breakfast menu"

"Seemed clean enough. Desk help was okay and breakfast was good. Bed was nothing special and the pillows sucked."

"Good for the price"

"I actually was not able to stay as the Check-in experience was extremely horric. No person on the premises. Code for the apartment was never sent to me. It took phoning several times with 2 different phone numbers to finally reachable person who then insisted that we Text our conversation. They sent a Code which did not work and also charged me a fee which had been previously charged when the ENTIRE payment was charged to my card a month earlier. After going round & round with the customer...

"The apartment was clean and very spacious. Check in and stay went very well. The beds were extremely comfortable. Overall the stay was great, but there is a few things I wish we’d known upfront. There is assigned covered parking but it is quite far from the apartment door. The futon in the living room is very small and so uncomfortable it was painful to sit on for any length of time. Also the work space consisted of an uncomfortable chair and tiny desk barely big enough for a laptop and note...

"The place had lots of spiders and the restrooms filled with bugs and spider webs/spiders. The main shower in the primary room had dead bugs. The toilet paper had dust on it. Overalls the place needs proper cleaning and pest control to stop by. The owner messaged me saying that cleaners were gonna stop by and nobody did. There is a $140 cleaning fee which i normally do not mind. However it does not make sense to have a cleaning fee when the place isn't clean in the first place for us as guests."

"Clean facilities, very pleasant host"

"Great place to stay!! Pool was amazing"

"I received so many emails that was confusing. The place was nice and new! The IKEA furniture wasn’t very comfortable except the beds were very comfortable! We had a bit of miscommunication but our stay was close to family members that we were visiting and we enjoyed that. "