Khách sạn Arcanum

"Property well maintained. Staff very trained and helpful. Everything cleaned."

"Very nice and quiet. Close to all amenities."

"Ok."

"Not at all like pictures. Was dated / worn out and not very clean. Staff were pleasant though."

"Night staff was very condescending when we asked for them to switch our room as the air conditioning was not working up to par. Insinuated as if us turning the air down to 60 when the room was 80 degrees was our fault. Once they moved our room to the one right next door the thermostat sat at 66 and the cooling was excellent. Obviously there was an issue with the air in the first room when the lobby is cooler than the room. Also if you don’t like a citrus smelling body wash take your own. ...

"The A/C did not do an adequate job in cooling the room. Set the A/C to 65 and the room did not get cold. Maybe around 75. There was no fullsize towels. Only to find out that the shower would not turn on. The front desk said that I probably did not turn the shower on properly."

"Room was clean but the noise level was loud. Very thin walls I heard both neighbors and people in hallway. Doesn’t make for a good nights sleep. Brandon at the front desk was very nice, answering my questions about local restaurants and he fixed my remote control quickly."

"The staff was friendly and helpful, but the room was less than amazing. There was mold on the bathroom ceiling, and the sink handles were loose and hard to turn off. If you turned it too far, the water would turn back on. It was a good location."

"Great location and staff"

"TV choice was low"

"Clean room"

"The room was clean. The bathroom needed to be remodeled. The lobby had an odor."

"Super friendly staff- spacious rooms- overly accommodating at breakfast offering up some made to order items!"

"Hotel was nice and clean. Looks like they are trying to update the rooms. The only issue we found was the bed was hard and uncomfortable."

"Great stay"

"Facility was clean enough but old. Very old. Staff was very friendly."

"I love how big the rooms are! The hotel was clean, the staff were friendly and helpful, and the breakfast was good. My kids loved the fact that there were strawberry waffles with whip cream and sprinkles!"

"The beds were comfortable. Hotel staff was nice. Room was not cleaned the 4 nights we were there. Bathroom smelled like urine and there were urine stains on the white seal on the bottom of the toilet. Fan in the bathroom was obnoxiously loud and came on when you turned light on. Paint was peeling from the bathroom walls. Towels were not changed at all nor was trash emptied during our stay. No coffee pot in room. Breakfast was ok but pancake maker was a bit weak. Made 2 silver dollar sized...

"It was nice and cool in our room all of the time, had the best time, will be going back just to get away from life for awhile, only wish the prices we not so high, that way we could have stayed longer then 7 days"

"Front desk very nice. Rooms need maintenance on simple things. Breakfast needs upgrades"