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"From the security guards to front office to waiters , everyone in this hotel was extremely friendly and polite . Everyone was very helpful , we had come from Cairo with a very bad experience and this hotel blew us away . We’ve not been treated this great at a hotel since our trip to Oman in 2022. Fatthalla went above and beyond for us from check in until check out . He made sure our family was happy and the food was enjoyable . He talked to us about our family and his and made us feel like at home . Mahmoud in the restaurant was very nice and his service was excellent even though we had two young kids , he even played with my daughter like she was the princess . And Fatima sat down with us and listened to us and was very kind ! This hotel should be 5 stars and what you see in the pictures don’t do it justice . The pool water was a little cold for us but other than that , it was amazing stay and would stay here and recommend this place "

"Brilliant. Great service. "

"Everything is great except for the shops"

"The staff really make this hotel exceptional especially the pool staff. The pool and grounds are beautiful. The breakfast buffet was great though the restaurant menu was a bit limited. We thoroughly enjoyed our stay."

"This was our best hotel on our three week trip. The staff are very very helpful, kind and very tentative. It is located directly on the Nile river and there is a boat that takes you back and forth the sites. The rooms are wonderful and unique and we would have enjoyed staying longer. "

"The hotel was beautiful and amazing, good restaurants, very clean rooms and the pool area beautiful. But the most likely the staff always help and smiling. Thousand times recommended "

"Wow! What a gem!! Staff couldn’t be more helpful. Resort was immaculate. Pools were amazing , views of the valley of the kings. Gorgeous spot on the river for dinner and drinks snd just chilling. Our room had views of the river and swimming pool and was the biggest hotel room I’ve ever seen!! "

"Beautiful setting, great rooms and wonderful staff. Food was great and enjoyed time in the pool. Great views "

"Beautiful historic facility Nice staff and pool "