Search Hotels Near Arsenal BG Ballpark, East St. Louis

"Breakfast had good options and the rooms were well maintained"

"Staff at the desk was pleasant, but not able to handle issues or concerns independently, stating they would have to wait to notify management on Monday because it was a weekend. My room had a broken door lock with exposed wires showing, the curtains had something on them (vomit maybe?), and there was a poorly patched area on the ceiling above the shower that appeared to be covering mold. One elevator remained out of service and the other two were very small and it took multiple attempts to be able to use an elevator. Food was good at the small cafe, but the service was slow and not very efficient, which required us to wait 45 minutes for an egg sandwich. The valet parking pricing was misleading, when we asked how much it would be to park until Sunday we were told $50. It was actually over $100. Other parking options were unclear. Valet staff was very pleasant. The museum was neat, overall the staff was pleasant and the lobby was unique and inviting. The room was good sized. "

"We arrived half an hour after check-in and waited 30 minutes in line to check into the hotel. Upon finally getting to the desk, we were told our room was not ready, and the staff had no idea when it would be. Needless to say, we were not happy having to take our bags all the way back to our car, parked down the block. We returned five hours later after the Cardinals game had ended, and our room was ready. The hotel comped us appetizers and drinks which we took advantage of because of the delay in check-in. We had a corner room on the seventh floor, which was really big, very comfortable and super clean. I was very impressed. although it was very annoying at the initial check-in, I was very pleased with the hotel itself, it was very quiet on a Saturday evening and we ended up having a nice day."

"Super friendly staff and excellent service. Great kickback and breakfast. Room was clean and comfortable"

"Food at the restaurant is poor and I think it isn’t cooked there just heated up (and not well). There was no housekeeping (was there 3 nights). Clean room but needs some maintenance. Excellent location. Pretty building. Polite staff. No complaints really except don’t recommend you eat there and would be nice if at the very least they provided new cups and coffee pods and emptied the trash daily. "

"Great value stay! The view of Arch Park is amazing? Room was comfortable, exactly what’s expected for a weekend jaunt to st Louis!"

"Friendly staff. Great breakfast. Our rooms air was not working! "

"Room was dirty bathroom was dirty Said check in was at 4 and wouldn’t let us check in until 5 If you were staying for a cardinals game it out you in a bind if your wife is trying to get ready for the game or change "

"Clean room, helpful friendly staff, wonderful breakfast and happy hour! Great for our family of 4! Would visit again in a heartbeat! So close to so many great attractions. "