Residences in Arve et Salève

"Dark and depressing, everything is brown, very little natural light, clean but very tired and very basic. This is not a Hotel, you have to make your own beds, staff unhelpful when we needed to move rooms because of the barking dog next door …. we asked if they could help move the linen and were told by them that that wasn’t there job why should they do it??? Maybe a misunderstanding as i thought we were booking a hotel room this feels more like a hostel ….. "

"Kids loved the pool and I loved the sauna. The rooms were large and well appointed. Great little town with herds of sheep walking around. "

"The staffs were friendly and kind, the room was very clean, and the locations were perfect to visit the old town and the Annecy lake."

"This is a great place for a visit to the mountains with (if you book this type of room) amazing views of the mountains in Flaine. The refurbished rooms were brilliant; big, ample storage, clean, well furnished kitchen) and the location is a nice walk into the village. The parking was easy and the staff were very friendly and helpful. We will be coming back."

"Great apartment, helpful and friendly staff"

"Great place to stay. "

"Everything was as described no complaints other than the very firm mattress on the bed settee fantastic location "

"Amazing facilities, great location, lovely apartment - definitely got all you need for a family ski trip."

"Residence Alexane is an excellent hotel with great facilities."

"Good value Contemporary Bed a little firm but good for me Fridge smelt and nothing done about it as clients responsibilty Apart from that lovely staff , well run . On leaving nowhere secure to leave baggage , just left in reception area & not looked after ! But hopefully safe !!! "

"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...