Khách sạn Ashcroft

"Great location, vibe and breakfast"

"I was not pleased with the redervation and check in If you are checking in late, there is no typical front desk. It seems my expedia reservation was not seen as valuable compared to booking direct and the hotel customer service had no information. Im sure its because of low season but it took 45 minutes to reach someone who could tell me where to find my room key. All were apologetic but it was a frustrating scenario to reach a solution and a person with the right info."

"Only has one bed and tends to get cold with no extra blankets. Also, hotel does not have check in or room service."

"Pool closed when should been open.. maintenance"

"my only comment is that the kitchen table is to close to the entry door. i whacked my fingers a couple of times opening the door."

"Good views with decent room"

"Directly in Snowmass! Easy access to slopes. Just perfect."

"Never Again! Master mattress was so worn out I lost a full night of sleep. Reported it Saturday morning — was offered a rollout mattress in the living room or a downgraded condo on the floor level, with no views and bunk beds. Spent the rest of my stay chasing a manager who never called back. GM’s response when I escalated? Refused any refund and called my complaint “threatening.” I have photos. Save your money. ⭐️"

"k;"

"No air conditioning"

"Excellent find in the heart of Aspen. Price reflects the condition of the place."

"Rooms were spacious and nice "

"Friendly staff. Super helpful. Very satisfied with our stay."

"The property was clean, and I really enjoyed relaxing by the pool. However, I was disappointed with the service at the front desk. On the morning of check-out, we woke up to find there was no running water, which we discovered from a note slipped under the door explaining that there would be no water from 8am to 4pm. Feeling a little frustrated by this inconvenience, I approached the front desk to ask for more information and see if there was anything they could do to help. I mentioned I was...

"It was a very luxurious stay"

"Great location and an exceptionally comfortable room. It was our second stay here. Unfortunately, there was an EDM concert in the lowest level of the property (a bar). It was loud until well after midnight. "

"The room was clean"