"Beautifully modern ryokan, with stunning views. Family friendly, with a small play area, toys and games you can take to your room. Staff speak great English and are very helpful.
Great location- 5 min walk to the train station where you can take a gondola up to the cable cars or take the mountain train back down, 10 min (steep) walk to Gora park, 15 min walk to Open Air Museum, and 25 min walk to Yunnesan hot spring water park. There are a smattering of restaurants, a big Lawsons round the corner and some souvenir shops.
We were in the Condominium block, bring ear plugs as the mountain train is right in front of the block, cute but noisy! Room includes hairdryer & straightners. Just outside our room was a hot/cold drink station. And you can choose from a beautiful range of yukata from reception (everyone wears them round the hotel!).
The breakfast and dinner options were lovely but very repetitive, if we were staying any longer than 3 nights we would have started looking for other options outside the hotel. There were mostly Japanese dishes for both, so if you don’t eat seafood you’ll be quite limited. The quality and presentation was lovely but we did find it all quite cold. There is an option to order a dish to be cooked fresh on your table which was lovely and very theatrical! Dinner slots are allocated on arrival so be prepared to stick to their schedule.
We didn’t use the onsen but heard good things from other parents who tried the private family onsen."