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"nice hotel, courteous staff."

"The hotel is large and seemingly mostly empty? The shower didnt work properly, as the handheld could not be attached to the wall and the overhead did not engage. Seems like they built the hotel for activities that have not yet materialized, giving it a bit of a weird vibe."

"Large clean room. Breakfast offered a big variety of options. The only drawback was a very long check-in procedure."

"There was a forgotten food in the fridge mold!!! Disgusting!!! Mold was on the ceiling! And the SPA what i was really looking forward to was only one sauna and a small very small some kind of pool with cold water! The Staff was very nice and helpful! Breakfast was ok boiled eggs french toast plenty of olives salat…"

"I want to give special thanks to Merve from concierge who listened to our every wish and tried to accommodate us with utmost regards to service quality. Also big thanks to from Reception, Madina from Housekeeping. Thank you for taking care of us during our visit 💞"

"A true Gem."

"I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me. "

"Helpfull staff, very clean, good location near to metro"

"We had an amazing stay at this beautiful hotel. It is in a quiet street but very close to the centre of town. The staff were all lovely and accomodating. The breakfast was phenomenal. Would definitely recommend for a peaceful weekend away from the bustle of Istanbul. "